Marketing & Operations Manager

2 weeks ago

Park City, United States Mullin + Patterson Full time

MULLIN + PATTERSON - LUXURY REAL ESTATE


Marketing and Operations Manager

Do you organize every drawer in your home?  Do you have a thing for the perfect aesthetic?  Can’t leave well enough alone?  - WE’RE LOOKING FOR YOU



The Role

The Marketing and Operations manager at Mullin + Patterson will lead our most important transactions and media connections and be a valued Park City Real Estate community member with the opportunity to work with one of the top real estate teams in the Nation based out of a private office in Park City, UT.   This position is best suited for someone with executive assistant experience, not an aspiring Realtor. The role demands impeccable organization, stellar communication, and social media proficiency.  You will be responsible for content creation for the luxury buyer, website management, flawless presentations and paperwork preparation, exceptional customer service (luxury retail a plus), and community engagement as a liaison between other agents, attorneys, title agents, and other vendors.


Qualifications

The ideal candidate is aesthetically focused, hyper-organized, and unwilling to let a communication or deliverable out the door without triple-checking for perfection. The job requires the ability to manage multiple projects simultaneously, as the marketing operations are ongoing and contract management is intermittent.  The position includes multiple workflows that often overlap.  Done properly, each primary workflow is an opportunity to further the company’s brand, and solidify client relationships.  


Job Responsibilities

  • Marketing
  • Manage all company social accounts: Instagram, YouTube, Linked In, Twitter
  • Weekly content production and posting across all platforms
  • Daily interaction with other accounts and daily social connecting
  • Work with Team Lead Katy Patterson to keep the website current and up-to-date
  • Work with SEO vendor to monitor website performance
  • Create an original Newsletter on a monthly basis (you own this, it is great opportunity to bring your personal creativity to the team)
  • Transaction Management
  • Create listing paperwork for all new listings
  • Oversee paperwork throughout all stages of an Under Contract transaction
  • Order & prepare for photos, videos (cinematic and shorts), and 3D tours for new listings
  • Prepare for photos, including visiting the property the day of photos to put away miscellaneous remotes, bath products, etc., and ordering & delivering fresh flowers for the photo shoot
  • Load and organize photos for new listings into MLS and Google Drive
  • Create an overall sense of continuity between all SPCRE marketing platforms
  • Create a monthly report to all active sellers with data on impressions of their listing
  • Work with the BHHS Marketing Team to create New Listing marketing materials: flyers/brochures, flip books, e-blast, social posts, print marketing
  • Work with the BHHS Marketing Team to deliver creatives for print marketing
  • For Haven, Mansion Global, Mountain Magazine, etc.
  • Event Planning
  • Plan quarterly client events to build client retention and grow our client base
  • Plan and host Open Houses catering to both other Agents and potential Buyers
  • Office Administration
  • Work within an annual budget to present the private office as a welcoming and design focused gathering space in-line with the Mullin Patterson brand.
  • Greet office visitors, some of whom may be potential new walk-in clients
  • Plan and execute client gifting: closing gifts & annual holiday gifts
  • Arrange annual BHHS staff holiday gifting 
  • Keep office maintained (windows, lawn, snow, etc) and stocked 
  • Communicate with BHHS on any repairs/grounds maintenance needed, including seasonal exterior gardening, window washing, etc
  • Vendor payments
  • Track and manage the business’s financial operations and coordinate with the company bookkeeper and a tax accountant


Schedule

While many aspects of the Job can be performed remotely, the ideal candidate would be in the office from 9 to 5 Monday through Friday. This position may offer a hybrid work arrangement after a 90-day in-office trial period.


To Apply

Email your resume and cover letter, including your salary requirements.



_______________________________________________


At Mullin + Patterson Real Estate, WE ARE


We are a top-producing small team in the Luxury Real Estate industry - consistently ranked in the top 10 teams and top 100 agents in the world for Berkshire Hathaway Home Services.  Our success comes from being:


Authentic 

We're dedicated to doing things the right way—with the utmost integrity and transparency. We treat a client’s decision to buy or sell a home like our own and take our role as their guide seriously. We get to know our clients, understand their needs, support them, and treat them like part of our family.


Committed

We believe in community, and we're always willing to lend a helping hand to our clients and each other because the best businesses serve others. We are committed to other agents and their clients and will always do the right thing.


Driven

We know that buying or selling a home is a big life transition for our clients, and our team is here to help them every step of the way. We’re innovative and passionate about what we do, adapting quickly to an ever-changing market to get the very best results for our clients and their families. Strong relationships are the foundation of our success and fuel our growth for excellence.



At Mullin + Patterson, YOU ARE


You are a problem solver and have a can-do personality

You carry out duties with accuracy and speed and multitask like a pro

You have the ability to communicate successfully with several personalities

You obsess over the latest technology and love learning new software systems

You like people and are motivated to provide top-of-the-line customer service

You are a master of Google products and the Microsoft Office Suite

You are a true professional who supports the entire team in achieving their goals



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