Account Manager
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Job Title: Account Manager
Location: On Site - Phoenix, Arizona, United States
Salary: $90,000-$100,000
Other Compensation: commission and bonuses
Skills: quotation, forecast, equipment sales, B2B sales, Industrial Customer support, semiconductor, water treatment
About the Water, Waste, Steam, and Air Conditioning Services Company / The Opportunity:
Join a growing organization serving complex industrial and microelectronics customers through advanced water treatment, utility, and facility support solutions. This opportunity offers the chance to build strategic customer relationships, identify project opportunities, and support the delivery of equipment and integrated services within a fast-paced semiconductor manufacturing environment. Based in Phoenix, you will collaborate with engineering, construction, procurement, project management, and international teams while contributing to long-term business growth.
Responsibilities:
- Develop and maintain strong business relationships with customer stakeholders across semiconductor manufacturing operations.
- Serve as a key customer contact for sales communications, inquiries, opportunity development, and ongoing support.
- Identify and pursue new equipment, water treatment, and integrated project opportunities.
- Coordinate proposals with engineering, project management, construction, procurement, and international headquarters teams.
- Support quotation preparation, commercial discussions, contract negotiations, cost reimbursement, and billing processes.
- Maintain accurate sales pipelines, opportunity tracking, customer information, and project forecasts.
- Monitor customer expansion plans, project schedules, priorities, and competitor activities.
- Coordinate internal and external teams to promote customer satisfaction and strengthen long-term partnerships.
Must-Have Skills:
- Bachelor’s degree in Business, Engineering, Marketing, or a related field.
- At least three years of experience in sales, account management, business development, or customer-facing project coordination.
- Experience in B2B sales or industrial customer support.
- Strong written and verbal communication skills in English.
- Ability to understand customer needs and translate them into effective internal actions.
- Strong follow-up, coordination, problem-solving, and priority-management skills.
- Ability to collaborate independently with engineering, construction, procurement, project management, customers, and business partners.
- Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Outlook.
- Valid U.S. driver’s license and willingness to visit customer and project sites.
Nice-to-Have Skills:
- Experience in the semiconductor, industrial, EPC, construction, manufacturing, or water treatment industries.
- Knowledge of water treatment systems, utility systems, wastewater treatment, or semiconductor facility operations.
- Experience supporting semiconductor customers such as TSMC, Intel, or similar organizations.
- Experience with proposals, quotations, contracts, equipment sales, or capital project development.
- Experience working with Japanese companies or multinational teams.
- Chinese language capability.
- Familiarity with multicultural business environments and coordination across international time zones.