Technical Support Specialist

7 days ago


Charlotte, United States simatec Full time

Company Description

simatec is an independent family-owned enterprise that specializes in the development and production of innovative solutions for the fitting, dismounting, and maintenance of bearings. With 25 years of outstanding achievements, simatec simplifies complex operations and reduces the maintenance effort of machines worldwide. Their novel technologies keep machines running.


Role Description

This is a full-time on-site role as a Technical Support Specialist at simatec. The Technical Support Specialist will be responsible for providing customer support, troubleshooting technical issues, and ensuring customer satisfaction. They will also utilize their analytical skills to identify and solve problems related to bearing fitting, dismounting, and maintenance.


Qualifications

  • Technical Support and Troubleshooting skills
  • Strong analytical skills
  • Experience in customer support
  • Ability to ensure customer satisfaction
  • Excellent problem-solving abilities
  • Experience in industrial technology is a plus
  • Good communication skills


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