Splunk IVR Business Analyst @ Onsite

7 days ago


Omaha, United States Ender-IT Full time

Splunk IVR Business Analyst

Location: Omaha, NE

Full time position


Required skills and qualifications:

  • Five or more years of experience in analytics and systems development.
  • Proficiency in SQL and Splunk.
  • Extensive experience with Atlassian tools JIRA and Confluence.
  • Advanced proficiency in Microsoft applications, including Visio.
  • Strong analytical skills with a proven track record.
  • Experience in creating process documentation and reports.
  • Excellent communication skills, capable of translating data into actionable insights.

Preferred skills and qualifications:

  • Bachelor s degree or equivalent in information technology or computer science.
  • Demonstrated project management and user testing abilities.
  • Experience in Genesis CX and data visualization tools like Power BI.
  • Working knowledge of GitLab and CI-CD Pipeline.
  • Working knowledge of AI/ML tools and LLM classifications.



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