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Store Manager

4 months ago


Pawtucket, United States Planet Professional Full time

***Local candidates only, this is on-site 5 days per week in Pawtucket, RI***



Job Title: Service Manager

Direct Hire

Monday through Friday, around 7am-4pm/8am-5pm schedule, only occasional weekend work



Job Description

Our client is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking the products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.



Required

*3+ years of experience as a retail store manager

*Experience managing 30+ Associates

*P&L experience

*Valid driver's license

*High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred



Preferred

*Experience in industrial sales or customer service

*Availability to start within two weeks after offer made/accepted