Account Supervisor
4 days ago
Overview
Stirling is a scrappy, fast-paced marketing agency that loves rolling up our sleeves to deliver bold ideas and exceptional results – focused on brand development, performance marketing, and technology. We’re on the hunt for an Account Supervisor to join our evolving client services team and bring energy, expertise, and personality to everything we do.
In this role, you’ll collaborate closely with all departments, including leadership, and directly with clients, acting as a critical voice in shaping the quality of our work. You’ll build strong client relationships, take ownership of projects, and wear that strategy hat we know you have.
If you’re excited about carving your path, owning your initiatives, and doing meaningful work in a growth-oriented environment, then this role is for you.
What we're looking for in an Account Supervisor:
- Partner with clients, external resources, and our internal team to deliver marketing programs that drive results through content, social, digital, video, and website-related initiatives.
- Collaborate with our leadership team and creative minds to uncover client business/marketing goals and bring new ideas to our clients.
- Own agendas, notes, meeting preparation, brand workshop logistics, client satisfaction, deliverables, timelines, and more for a dedicated account list.
- Serve as both the voice of the client and the voice of the agency as you bring everyone to the table.
- Prepare scopes of work, proposals, client presentations, and whatever else may be needed to serve our clients exceptionally.
- Pull analytics reports and other key metrics to show clients a return on investment (ROI) and key optimizations to continue to grow.
- Develop strong relationships with clients, identify opportunities to create memorable moments, showcase our commitment, and promote the agency brand.
- Manage client budgets and work closely with the finance and leadership team to oversee deliverables and client billing.
- Make our agency a fun place to be.
Key Qualifications
- 6+ years marketing/creative agency experience preferred.
- Creative spirit with high EQ and A+ people skills.
- Strong presentation chops and a high level of “presence” who can think on your feet in strategy conversations.
- A go-getter attitude with the ability to find solutions and/or anticipate problems.
- Solid attention to detail and QA skills to only reveal work in its most polished state.
- Fluent in technology and/or a willingness to learn – major bonus points if you have prior website, AI, or HubSpot experience.
- We require that you’re a team player and someone for whom no task is ever too small if it helps out the team or a client.
- Some minor travel may be required to client sites, events, and conferences.
Why You’ll Love Working With Us
Did we mention our clients are awesome and the work keeps us on our toes? Beyond that, we’ve built a scrappy, collaborative team (with Hallie and Millie, our lovable office dogs) that genuinely enjoys the work we do and the company we keep. We take what we do seriously—but never ourselves. Our agency culture thrives on support, growth, and innovation. While we hold ourselves to high standards, we’re all about celebrating the unique passions and individuality each team member brings to the table. Want a peek behind the scenes on how we operate? Check out our Instagram to learn more.
What We Offer You:
- Hybrid Work Environment (Remote Monday & Friday)
- Competitive Salary and Retirement Contributions
- Healthcare Coverage and Lifestyle Benefits
- Paw-ternity Leave (yes we have a benefit focused on dogs)
- 5-Year Milestone Sabbaticals (2 additional paid weeks to adventure)
Apply Now
We are an equal opportunity employer and value diversity of background, experience, culture, and thought. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you or someone you know is interested in this position - let’s talk
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