Account Representative

3 weeks ago


Scottsdale, United States The Collector Car Network Full time

Position Purpose:

The Account Representative assists customers with their online experience. Daily responsibilities include but are not limited to guiding consignors and bidders through the auction process, acting as the first point of contact for all customer inquiries, providing product/service information, helping to resolve user account issues, managing vehicle submissions, collecting data and digital photos and monitoring live listings until bidding has concluded.



Key Areas of Responsibility:

  • Manage high volumes of incoming and outgoing phone calls and emails in a professional manner.
  • Coordinate internal and external resources to meet deadlines.
  • Build rapport with customers through effective communication.
  • Gain company product and services knowledge to ensure accurate information and effective solutions.
  • Arrange auction listings to include photos, text and videos.
  • Keep detailed and accurate records of all activity and documentation.
  • Monitor live auction listings, assist with comments and facilitate post-auction communication.
  • Work within Salesforce CRM, MS Office and other systems
  • Meet customer service and call handling targets.



Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Results driven, proactive & able to work autonomously.
  • Ability to work in a fast-paced environment.
  • Problem solving attitude.
  • Flexible, change embracing in rapidly evolving work and market environment.
  • Attention to detail and accuracy.



Education and/or Experience:

  • At least two years related experience required.
  • Proven customer service experience
  • Excellent written and verbal communication skills
  • Strong phone etiquette
  • Ability to navigate email and social media platforms.
  • Dedication to providing exceptional customer experience.
  • Working knowledge of CRM
  • Must be comfortable with technology; strong understanding of MS Excel, Outlook and Word as well as other web and Windows applications.
  • Experience with Photoshop is preferred.
  • Ability to multi-task efficiently, manage heavy volumes of emails and phone calls.
  • Bachelor’s degree and/or equivalent experience
  • At least two years related experience required.
  • Microsoft Excel: 3 years (Preferred)
  • Customer Service: 3 years (Preferred)



Physical Demands:

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 



  • Scottsdale, United States The Collector Car Network Inc Full time

    Position Purpose: The Collector Car Network/Auto Hunters is seeking an enthusiastic and motivated individual to join our online auction team as an Account Representative. This is a full-time position located in Scottsdale, AZ. The Account Representative will assist customers with their online experience. Daily responsibilities will include but are not...


  • Scottsdale, United States The Collector Car Network Inc Full time

    Job DescriptionJob DescriptionPosition Purpose: The Collector Car Network/Auto Hunters is seeking an enthusiastic and motivated individual to join our online auction team as an Account Representative. This is a full-time position located in Scottsdale, AZ. The Account Representative will assist customers with their online experience. Daily responsibilities...


  • Scottsdale, United States The Collector Car Network Full time

    Position Purpose: The Account Representative assists customers with their online experience. Daily responsibilities include but are not limited to guiding consignors and bidders through the auction process, acting as the first point of contact for all customer inquiries, providing product/service information, helping to resolve user account issues, managing...


  • Scottsdale, United States Jessica Schuster - State Farm Agent Full time

    **Benefits**: - 401(k) matching **ROLE DESCRIPTION**: As an account representative for Jessica Schuster State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by...

  • Sales Representative

    2 months ago


    Scottsdale, United States Peerlogic Full time

    Job DescriptionJob DescriptionWe are looking for a Sales Development Representative to join our team in our Scottsdale office. The Sales Development Representative prospects sales and qualifies leads for new and existing accounts.The ideal candidate is someone with high energy, a curiosity about the industry, and tenacity. This person will bring new ideas,...


  • Scottsdale, United States Jessica Schuster - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingROLE DESCRIPTION:As an account representative for Jessica Schuster State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our...


  • Scottsdale, United States Jessica Schuster - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingROLE DESCRIPTION:As an account representative for Jessica Schuster State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our...


  • Scottsdale, United States Integrated Resources Full time

    The Hospice/ESRD Billing Representative is charged with maximizing cash flow by ensuring that an accurate and complete accounting of provider accounts is maintained. This position will assist with operational tasks associated with being able to accurately and timely invoice outstanding Medicare Part D balances to providers. Assist in ad hoc assignments as...


  • Scottsdale, United States Randstad North America, Inc. Full time

    - Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues. - Follows standardized processes to complete monetary and administrative transactions. Call Center, Representative, Retail, Staffing


  • Scottsdale, United States Envita Medical Center Full time

    Job Title: Patient Access Representative Location: Located specifically in North Scottsdale, at East Bell Road and the 101 Compensation: Starting at $18.00 per hour Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K) Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour shifts) JOB DESCRIPTION:...


  • Scottsdale, United States Envita Medical Center Full time

    Job Title: Patient Access RepresentativeLocation: Located specifically in North Scottsdale, at East Bell Road and the 101Compensation: Starting at $18.00 per hourEmployment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour shifts)JOB DESCRIPTION: Patient...


  • Scottsdale, United States Liongate Business Acquisition Full time

    **BRAND REPRESENTATIVE!**: - ENTRY LEVEL OPENING _ **FULL TIME POSITIONS AVAILABLE** - Need a change of pace? Reevaluating your career? What better time than now! _ **Job Functions**: - Work as a Brand Ambassador; representing well-known brands at various locations. - Partner with local retailers, tradeshows, events, movie theaters, and similar venues. -...


  • Scottsdale, United States FirstBank Holding Company Full time

    **A Brief Overview** A Personal Banking Representative assists customers by answering inquiries/requests, processing transactions, opening new accounts, and informing on products and services. A Personal Banking Representative is responsible for cross-selling the Bank's products and balancing a cash drawer. The Representative will develop and maintain...


  • Scottsdale, United States Intermountain Full time

    Patient Service Representative page is loaded **Patient Service Representative** **Patient Service Representative** locationsRiverton Hospital time typeFull time posted onPosted 9 Days Ago job requisition idR35554 **Job Description:** This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's...


  • Scottsdale, United States Envita Medical Center Full time

    Job Title: Patient Access Representative Location: Located specifically in North Scottsdale, at East Bell Road and the 101 Compensation: Starting at $18.00 per hour Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K) Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour shifts) JOB DESCRIPTION:...


  • Scottsdale, United States Rollins Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO022467 Showing 1 location **Job Details** **Description** ****At Orkin, our purpose is to help protect the world where we live, work, and play.** **Our Customer Service Representatives are committed to this purpose.**** Our **Customer Service...


  • Scottsdale, United States Envita Medical Center Full time

    Job DescriptionJob DescriptionJob Title: Patient Access RepresentativeLocation: Located specifically in North Scottsdale, at East Bell Road and the 101Compensation: Starting at $18.00 per hourEmployment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour...


  • Scottsdale, United States Envita Medical Center Full time

    Job DescriptionJob DescriptionJob Title: Patient Access RepresentativeLocation: Located specifically in North Scottsdale, at East Bell Road and the 101Compensation: Starting at $18.00 per hourEmployment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour...


  • Scottsdale, United States Elite Garage Doors & Gates Full time

    **Responsibilities**: - Maintain customer accounts by updating information and scheduling appointments. - Investigate and resolve customer complaints - Collaborate with other departments to ensure timely resolution of issues - Accounts payable cost center coding - Identify and escalate priority issues **Experience**: - Previous experience in customer...


  • Scottsdale, United States Staff My Agency Full time

    Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally, Customer...