Korean Bilingual Technical Support Engineer

3 days ago


Duluth, United States ISEE Career Solutions, Inc. Full time

The Company is a global leader in robotics that develops and distributes automation systems and industrial robots.

Position Overview


In this role, you will provide technical assistance and support to our clients and internal teams, ensuring the smooth operation of our robotics systems. As an entry-level engineer, you will have the opportunity to learn and grow within the field of robotics technology while contributing to our mission of delivering exceptional automation solutions.

Responsibilities

  • Identify customer specifications and design robot configurations accordingly, then provide proposals.
  • Review customer layouts to ensure that robot operations meet required standards (such as cycle time and operating range).
  • Design and manufacture mechanisms for attaching peripheral equipment to the robot, and perform interface tasks for equipment control.
  • Compile part lists for robot configurations and issue Purchase Order Requests (POR) for procurement.
  • Apply additional functions such as spot welding, force control, and additional axes in robot applications on-site.
  • Conduct technical training on robot usage, both internally and externally


Requirements

  • Bachelor’s degree in Mechanical Engineering, Electronic and Electric Engineering, Robotics, Computer Science, or a related technical field.
  • Bilingual in Korean and English required
  • No prior professional experience required, but internships or relevant academic projects in robotics or technical support are a plus.
  • Basic understanding of industrial robots, robotics systems, and automation technologies.
  • Ability to diagnose and troubleshoot technical issues with a logical and analytical approach.
  • Proficiency in automation design, circuit theory, and PLCs, with relevant experience or a strong interest in control application design tasks.
  • Proficiency in using 2D/3D CAD software and strong capabilities in mechanical design.
  • Sensitivity to new technologies and trends, with a solid interest and competence in manufacturing processes, automation, and industrial robots.


Benefits

  • Health, dental, and vision insurance.
  • 401(k) matching and stock options.
  • Paid time off and flexible work hours.
  • Professional development and training opportunities.



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