Data Entry Specialist
2 weeks ago
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position: Data Entry Specialist
Location: Remote, occasional onsite in Orlando, FL
Duration: Long Term Contract
Rate Range: $22 per hour
Position Overview:
The Data Entry Specialist will support the Global Revenue Systems team on a property management software transition
Requirements:
- 2+ years of experience in the hospitality industry; i.e. Front Desk, Reservations, Club or Inventory Control areas
- Must have solid skills for data input and working within an operating system.
- Demonstrated computer experience with a Basic proficiency in Microsoft Excel and Outlook
- Excellent written and oral communication skills – ability to coherently get along with various groups
- Must be self-motivated, team-oriented, well organized and have the ability to multi-task
- Must have a solid attention to detail
Day to Day Responsibilities/typical day look like:
- Customer Service: Responding to requests and incidents from the Global Revenue Systems Team queue.
- Data Compilation and Analysis: Assisting with collecting key data, analyzing it, and making suggestions to improve efficiency and revenue.
- Automated Inventory, Rates, and Reservations: Managing inventory, rates, and reservations with external business partners (e.g., OTAs, wholesalers).
- Property Setups and Testing: Setting up properties, testing systems, fixing issues, and resolving problems.
- Collaboration: Working with various teams including Inventory Management, Revenue Management, Hotel Marketing, IT, and external partners.
- Mapping and Rate Plans: Supporting new resort and distribution partner mappings, including unit types, rate plans, and booking codes.
- Updates and Testing: Updating unit type hierarchy and ghosting rules, and conducting thorough testing.
- System Initiatives: Supporting new system and technology initiatives, including user acceptance testing (UAT) and collaboration with IT on enhancements.
- Relationship Management: Managing relationships with third-party service providers, and ensuring problems are resolved.
- Project Management: Using project management skills to plan and implement automation interface projects and continuously improving processes.
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