Senior Solutions Architect/Team Lead

1 month ago


Pittsburgh, United States Onshore Outsourcing Full time

Senior Solutions Architect/Team Lead


Location: Pittsburgh, PA


Position Type: Full-time, In-Person


Description: We are currently seeking a highly skilled and motivated Senior Solutions Architect/Team Lead to join our dynamic team in Pittsburgh, Pennsylvania.


Key Responsibilities:

  • Lead a team of technical professionals, providing guidance, mentorship, and fostering a collaborative work environment.
  • Serve as the escalation point for the technical team, addressing complex issues and providing expert-level support to ensure customer satisfaction.
  • Design, develop, and implement comprehensive technology solutions for our clients, including networking, servers, virtualization, email maintenance, and migration.
  • Collaborate closely with clients to understand their requirements and business objectives, translating them into effective technical solutions.
  • Stay up-to-date with the latest industry trends and advancements, and proactively identify opportunities to enhance our service offerings.
  • Drive continuous improvement by evaluating existing processes and proposing innovative solutions to optimize performance and customer experience.


Qualifications:

  • Proven experience (5+ years) in managing and delivering managed services, preferably in a leadership role.
  • Experience in networking, servers, virtualization, and firewalling technologies.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent problem-solving abilities and a strategic mindset.
  • Exceptional communication skills to effectively collaborate with clients and internal stakeholders.
  • Self-starter with a passion for learning and staying updated on emerging technologies.
  • Ability to adapt solutions to meet the evolving needs of clients and the organization.


Preferred Qualifications:

  • Previous experience in management or team leadership roles.
  • Industry certifications such as Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE), or VMware Certified Professional (VCP).
  • Familiarity with cloud technologies, such as AWS or Azure.


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Compensation Package:

  • Performance bonus


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday


Experience:

  • Managed Services: 5 years (Required)


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