Client Technologies Specialist

1 week ago


Augusta, United States Cygnus Professionals Inc. Full time

Top 3 Skills:

Desktop Support

Help Desk Support

Customer Support


Job Description

50%: Customer service skills to include phone support and ticket support.

40%: Work with monitoring tools. Knowledge of at least one mainframe computer system including related components, their configuration and function

10%: Analyze operations and arrange components into logical sequences.


Ability to remote into systems to assist in call resolution.

Monitors state network and state applications for completion and errors. Reports errors according to SOP’s.

Acts as an extension to the Service Desk taking after hour’s calls to assist with troubles.

Enters all calls into an internet-based tracking system, Assyst.

Discriminates between critical and non-critical jobs and contacts programmers as necessary.

Browse pending, ongoing, and completed RFC’s, to keep a general knowledge of changes occurring, or that have been completed.

Reports hardware problems on the IBM system. Usually I/O errors on tape drives, which must be documented into an internet-based tracking system and paper logbook. Document any other hardware problems in a similar manner.

Mounts input tapes on the IBM system. Also, removes used output tapes from the loaders and file in the racks.

Checks condition codes on certain IBM jobs to be sure they have run correctly. Reports failures to IBM System Analyst.

Required Skills:

Ability to follow written and oral instructions

Ability to lift 35 lbs.

Operating Systems:

Windows 10, Intermediate

Microsoft Office 365, Beginner

Hardware:

PC/Laptop, Intermediate

Preferred Skills:

Operating System

Mainframe (application), Beginner



  • Augusta, United States ProSearch Maine Full time

    Contract Augusta, Maine Location: Augusta, Maine Type: Contract Job #19819 Client Technologies Specialist Location: Augusta, ME (Onsite) Our client is seeking a Client Technologies Specialist to provide exceptional customer service and technical support in a fast-paced environment. This role is ideal for someone skilled in desktop support, inventory...


  • Augusta, United States ProSearch Maine Full time

    Contract Augusta, Maine Location: Augusta, Maine Type: Contract Job #19721 Job Title: Client Technologies Specialist Location: Hybrid in Augusta, ME (Onsite one day every two weeks) Top 3 Required Skills: Hardware/Software Troubleshooting Customer Service Self-Motivated and Self-Directed Job Overview: Our client is seeking a Client Technologies...


  • Augusta, Maine, United States MasTec Advanced Technologies Full time

    OverviewMasTec Advanced Technologies is a leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction.We are looking for a skilled Technician to join our team. As a...


  • Augusta, United States Knowledge Services Full time

    Overview Knowledge Services is seeking a 3rd shift - Desktop Support/Client Technologies Specialist for a contract through the end of June 2025 (likely for extension) with the State of Maine Office of Technology. Work Location: Hybrid. Onsite in Augusta, ME twice a month (every other Wednesday). Work schedule Sundays through Thursdays from 11pm - 8am...


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Augusta, ME 04333 7+ Months Work Location: Onsite 100% Top 3 Skills: Customer Service Desktop Support Inventory Control Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment. Make recommendations on functional and technical...


  • Augusta, United States Talentburst Full time

    Client Technologies Specialist 1If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Augusta, ME 04333 7+ Months Work Location: Onsite 100% Top 3 Skills: Customer Service Desktop Support Inventory Control Assist in coordination of testing changes, upgrades and new software...


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Sundays through Thursdays. Duration: 7+ Months Contract 80% Remote and Onsite twice a month (every other Wednesday). Work schedule Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with...


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Onsite twice a month (every other Wednesday). Work schedule Sundays through Thursdays. Duration: 7+ Months Contract Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with monitoring tools....


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Sundays through Thursdays. Duration: 7+ Months Contract 80% Remote and Onsite twice a month (every other Wednesday). Work schedule Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with...


  • Augusta, Maine, United States Air Conditioning Specialist Full time

    Job OverviewWe are seeking a skilled HVAC Installation Specialist to join our team at Air Conditioning Specialist in Augusta, GA. This is an exciting opportunity for a motivated individual to embark on a rewarding career in heating and cooling services.Estimated Salary: $55,000 - $65,000 per year, depending on experience.Job DescriptionAs an HVAC...


  • Augusta, Maine, United States Air Conditioning Specialist Full time

    About the RoleWe are seeking an experienced HVAC Installation and Repair Specialist to join our team at Air Conditioning Specialist. This is a fantastic opportunity for a skilled professional to work on a variety of heating, ventilation, and air conditioning systems in residential, commercial, and industrial settings.Key Responsibilities:Installation: You...


  • Augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Sundays through Thursdays. Duration: 7+ Months Contract 80% Remote and Onsite twice a month (every other Wednesday). Work schedule Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with...


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Sundays through Thursdays. Duration: 7+ Months Contract 80% Remote and Onsite twice a month (every other Wednesday). Work schedule Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with...


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Sundays through Thursdays. Duration: 7+ Months Contract 80% Remote and Onsite twice a month (every other Wednesday). Work schedule Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with...


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Onsite twice a month (every other Wednesday). Work schedule Sundays through Thursdays. Duration: 7+ Months Contract Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with monitoring tools....


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Onsite twice a month (every other Wednesday). Work schedule Sundays through Thursdays. Duration: 7+ Months Contract Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with monitoring tools....


  • Augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Sundays through Thursdays. Duration: 7+ Months Contract 80% Remote and Onsite twice a month (every other Wednesday). Work schedule Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with...


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Sundays through Thursdays. Duration: 7+ Months Contract 80% Remote and Onsite twice a month (every other Wednesday). Work schedule Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with...


  • augusta, United States TalentBurst Full time

    Client Technologies Specialist 1 Location: Augusta, ME Sundays through Thursdays. Duration: 7+ Months Contract 80% Remote and Onsite twice a month (every other Wednesday). Work schedule Top 3 Skills: Desktop Support Help Desk Support Customer Support Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with...

  • HVAC Specialist

    6 days ago


    Augusta, Maine, United States Air Conditioning Specialist Full time

    Job SummaryAn exciting opportunity awaits at Air Conditioning Specialist as we seek an experienced HVAC Hybrid Technician to join our team in Augusta, GA.The successful candidate will install, maintain, and troubleshoot heating, cooling, and ventilation systems to ensure efficient operation and provide a comfortable indoor environment for occupants.We are...