End-User Computing

2 weeks ago

Charlotte, United States Gravity IT Resources Full time

EUC Architect

Onsite 3 days a week in uptown Charlotte NC (2 days remote)

perm

Market rate (open on experience level, but targeting mid-senior level)

  • to have exposure to M365 from a solutions architect perspective.
  • knowledge around VDI and in particular Azure Virtual Desktops
  • is most important.
  • together high-level design, low level design, go from design, build, deployment in an operational mindset.
  • initiatives: finalizing Windows 11, going from on prem VDI to AVD (Azure) - immediate projects

Role Summary

We are seeking an experienced EUC Architect to join our dynamic team. As an EUC Architect, you will play a crucial role in designing and implementing end-user computing solutions that enhance productivity, security, and user experience.

Principal Responsibilities

  • and Stakeholder Engagement:
  • closely with internal stakeholders, including Investment, Back Office, and Sales teams.
  • end-user computing (EUC) solutions within the organization.
  • feedback sessions with stakeholders

Design and Architecture:

  • Strategy: Develop and maintain a strategic vision for end-user computing within the organization. This includes understanding business needs, user requirements, and industry trends.
  • and Low-Level Design: Create comprehensive solution designs that address user experience, security, scalability, and performance. Collaborate with other architects and stakeholders to ensure alignment with overall IT architecture.

Solution Design and Implementation:

  • design, and implement VDI solutions for our organization.
  • with infrastructure teams to ensure seamless integration of VDI into existing systems.
  • and select appropriate VDI technologies based on business requirements.
  • VDI performance, scalability, and security.
  • end-users with a consistent and efficient virtual desktop experience.

Hybrid Environment Expertise:

  • in Hybrid Mode: Leverage experience with Exchange Online (part of Microsoft 365) in hybrid environments (coexistence with on-premises Exchange servers).
  • 365 Services: Understand and manage services like SharePoint Online, OneDrive, and Teams within a hybrid context.
  • Management and Optimization:
  • Management: Define standards for managing end-user devices (laptops, desktops, mobile devices). Implement tools like SCCM, Intune, or other endpoint management solutions.
  • Optimization: Continuously monitor and optimize device performance, ensuring seamless user experience and Compliance:
  • Security: Implement robust security measures for end-user devices. This includes encryption, access controls, antivirus, and intrusion detection.
  • Ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal policies related to end-user computing.

Experience Enhancement:

  • Delivery: Design efficient application delivery mechanisms (e.g., virtual apps, app streaming) to enhance user productivity.
  • Management: Implement user profile management solutions to provide consistent experiences across devices.
  • Tools: Optimize collaboration tools (e.g., Microsoft Teams) for seamless communication and collaboration.

Support and Training:

  • Support: Collaborate with IT support teams to address user issues promptly. Provide second-level support when needed.
  • Documentation: Develop training materials and conduct sessions to educate end-users on best practices, new features, and security guidelines.

Qualifications/Requirements:

  • solution design and implementation including Citrix and AVD
  • 365 (M365) services and applications.
  • 10 and Windows 11 deployment and management.
  • Directory (AD) administration.
  • Center Configuration Manager (SCCM) for endpoint management.
  • Active Directory (Azure AD).
  • for mobile device management.
  • Solution Design and Implementation

Online and On-Prem

  • the principles of agility, including iterative development, continuous feedback, and adaptability.
  • with cross-functional teams to deliver solutions incrementally, responding to changing requirements.

Sprints:

  • in Scrum ceremonies (daily stand-ups, sprint planning, retrospectives).
  • to sprint planning by breaking down EUC tasks into manageable units.
  • to evolving priorities during sprints.

Stories and Backlog Refinement:

  • business needs into user stories.
  • and refine the backlog based on user value and technical feasibility.
  • closely with Product Owners to ensure alignment.

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