Night Manager

4 days ago


Chicago, United States The Peninsula Hotels Full time

The Peninsula Chicago is seeking a Night Manager to join our Rooms division team to achieve the company's objectives and create a memorable guest experience.

  • Be a part of a Five Star Five Diamond luxury brand
  • Work with a busy, fast paced environment
  • Exceptional health benefits package and 401(k) with company match

Key Accountabilities:

  • Ensure that accommodations for all guests arriving overnight or early the next morning have been secured.
  • Coordinate and direct staff for Group Arrivals or Group Departures during overnight shift.
  • Meet/greet VIP arrivals/departures during overnight shift
  • Manage sellout efficiencies and control availability of Rooms Inventory including securing alternate room accommodations in the event of overbooking situation.
  • Perform routine rounds of the hotel to ensure safety and security regulations are in place.
  • Successfully complete night audit and month end procedure.
  • Support and monitor the performance of staff and ensure proper documentation of employee records.

General Requirements:

  • Must have at least 2 years of managerial experience in a similar role in a luxury property.
  • Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal.
  • Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
  • Excellent command of written and spoken English.

Benefits We Offer:

  • 10 vacation days per year
  • 9 paid holiday days per year
  • 5 Chicago Paid Sick Leave days per year
  • 5 Chicago Paid Leave days per year
  • Complimentary employee meals
  • Discounted parking
  • Discounted and complimentary room nights at The Peninsula Hotels
  • 50% restaurant discount
  • 50% discount on spa services
  • 25% discount on spa retail
  • 80% company-paid medical, dental, and vision coverage
  • Complimentary life insurance
  • Complimentary long-term disability
  • Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.


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