IT Infrastructure Engineer

2 months ago


Deerfield Beach, United States Insight Global Full time

Position: Level 2 Infrastructure Engineer

Location: Deerfield Beach, FL- Onsite

Duration: Perm

Salary: $80-90k (Based off experience)

Hours: 9am-6pm


Must have:

  • 5+ years experience in field
  • Experience with VMware (from start to finish, building out, maintaining , troubleshooting)
  • Storage experience (how it works, how to configure and ability to attach to VMware)
  • Knowledge of Office 365 and Azure
  • knowledge of DNS, DHCP, Active Directory etc.
  • Knowledge of backup applications (Veeam, Barracuda, Commvault, etc.)
  • Must be adaptable to new environments, enthusiastic and hands on


Plusses:

  • Firewall experience
  • Worked in MSP
  • Networking experience - how it works/how to troubleshoot
  • MCSE
  • Network Certifications
  • VMware Certification


Day to day:

Our client is a Cybersecurity managed service company that outsources their services to their clients, which they currently have 4,000-5,000, and is searching for a Level 2 Infrastructure Engineer. This Engineer works under the direction of the Managed Service Operations Center (MSOC) Manager and will support our clients and internal operations. They will have approximately 16 Level 1 engineers working beneath them and alongside a team of 4 Level 2 engineers. This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system. Accountability and proactive communication as it relate to all position responsibilities. The candidate will be expected to do the following: Provide phone and email support to a wide range of clients and internal resources. Establish positive long-lasting relationships with our clients and internal staff. Learn and work with new technologies on a constant basis. Able to complete tasks in a group as well as individually. Responsible for entering all work as service tickets, time, and expenses in our Professional Service Automation (PSA) tool, ConnectWise. Informs management and key client personnel of operational and procedural deficiencies when encountered during shifts or from Problem Management issues. Provide incident management support and perform investigative analysis while providing accurate, thorough answers in a timely manner to customer inquiries. Responsible for resolving and supporting technical issues via-telephone and e-mail. Perform queue management to achieve SLAs in a timely manner and provide Quality Assurance standards for work performed and where applicable, train staff/client members. Interface with customer’s executives, technical representatives, partners, and all levels of internal employees, other Technology Services department/personnel to ensure that operational procedures, accurate escalation processes, timely document registration within the Professional Service Automation (PSA) tool and status updates are performed and streamlined workflow is maintained to ensure customer satisfactions. Responsible for reviewing and attending to daily customer checklist. Responsible for maintaining and verifying that all backup systems are running optimally for all internal and external clients. Responsible for maintaining and updating anti-virus for internal and external clients. Responsible for Microsoft Windows patching and third-party vendor patching as required. Responsible for maintaining and optimizing all critical and standards alerts generated by ConnectWise application.



  • Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Azure Cloud/Infrastructure ArchitectLocation: Deerfield Beach, FL (Onsite 3 days per week)Contract Type: ContractProject Overview: Our client is seeking an experienced Azure Cloud Architect to join their team on a contract basis. This role is crucial for overseeing the systems and applications within the customer value stream, focusing on...


  • Deerfield Beach, United States Insight Global Full time

    Position: Level 2 Infrastructure EngineerLocation: Deerfield Beach, FL- OnsiteDuration: PermSalary: $80-90k (Based off experience) Hours: 9am-6pmMust have:5+ years experience in fieldExperience with VMware (from start to finish, building out, maintaining , troubleshooting)Storage experience (how it works, how to configure and ability to attach to...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities RESPONSIBILITY The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Governments policies, standards and procedures. The IT Infrastructure Engineer will get to: Engage...


  • Deerfield Beach, Florida, United States Discover Full time

    Join Us in Shaping the Future.At Discover, you will engage in impactful work from the outset. Our team-oriented environment is founded on three essential principles: We Strive for Excellence, We Improve Continuously, and We Achieve Together. We genuinely believe in your potential to grow and contribute to one of the foremost digital banking and payments...


  • Newport Beach, United States SmartFinancial Full time

    Job DescriptionJob DescriptionJob Description:We are seeking a highly skilled and motivated Infrastructure Engineer with expertise in AWS, ECS, and Ruby on Rails to join our dynamic team. The ideal candidate will have a strong background in cloud infrastructure, container orchestration, and web application development, and will be responsible for designing,...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Cloud Infrastructure Engineer supports cloud infrastructure and on-premise infrastructure projects, operations and maintenance. The engineer needs to ensure schedules are in progress, requirements and scope meet and the project executes within management-defined guidelines. The role also includes communication and engagement...


  • Daytona Beach, Florida, United States SNI Technology Full time

    SNI Technology is looking for a skilled Infrastructure Engineer to join our esteemed client’s team. This role offers a contract-to-hire opportunity.WORK ENVIRONMENTThis position requires onsite presence during standard business hours, Monday through Friday.QUALIFICATIONS AND SKILLS REQUIREDA minimum of 2 years of experience in System or Network...


  • Daytona Beach, Florida, United States SNI Technology Full time

    SNI Technology is looking for a skilled Infrastructure Engineer to join our esteemed client's team. This role offers a contract-to-hire opportunity.WORK ENVIRONMENTThis position requires onsite presence during standard business hours, Monday through Friday.QUALIFICATIONS AND SKILLS REQUIREDA minimum of 2 years of experience in System or Network...


  • Myrtle Beach, South Carolina, United States Bolton & Menk, Inc. Full time

    Civil Engineering Project SpecialistCategory: EngineeringOverview:Bolton & Menk, Inc. is expanding, and we are thrilled to present an opportunity for a skilled Civil Engineering Project Specialist to join our esteemed team. Recognized for excellence in engineering services, we are dedicated to enhancing community infrastructure.This role is ideal for...


  • Long Beach, California, United States Moffatt & Nichol Full time

    Moffatt & Nichol is in search of a Marine Structural Engineer with 4 to 8 years of relevant experience.Location: Opportunities available in various offices.The ideal candidate will be equipped to provide engineering, planning, design, analysis, and construction services for projects related to waterfront, port, and maritime infrastructure.Your role will...


  • Juno Beach, Florida, United States NR Consulting Full time

    Position: DevOps Engineer Location: Remote Type: Contract Duration: Long Term Overview:We are seeking a highly skilled DevOps Engineer with a strong focus on AWS technologies. The ideal candidate will possess extensive experience in cloud architecture and management.Proficient in AWS services: In-depth knowledge of AWS services such as EC2, VPC, IAM, S3,...


  • Virginia Beach, Virginia, United States Timmons Group Full time

    Job OverviewTimmons Group is in search of a Utility Infrastructure Engineer to join our Urban Land Development Division. This role is ideal for candidates with a background in civil engineering and experience in utility construction. The selected individual will be responsible for all phases of utility plan development and securing necessary permits.Key...


  • Virginia Beach, Virginia, United States General Dynamics Information Technology Full time

    Infrastructure Systems Engineer As an Infrastructure Systems Engineer at General Dynamics Information Technology, you will tackle intricate challenges by delivering streamlined solutions tailored to our clients' needs. Your role will prioritize enhancing user experiences while we focus on fostering your professional development. At GDIT, our workforce...


  • Virginia Beach, Virginia, United States General Dynamics Information Technology Full time

    Infrastructure Systems Engineer As an Infrastructure Systems Engineer at General Dynamics Information Technology, you will provide innovative solutions to intricate challenges. Your role will involve customizing advanced technologies to meet the specific needs of our clients. With a focus on application development, you will prioritize enhancing the user...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Role and Responsibilities Handle the technical aspect of various applications and platforms for the Platforms team. Work closely with ICT system managers and various service integrators/vendors to bridge the gap in ICT projects. Will be tasked to front various application/platforms for the Platforms team. Developing...

  • Lead Data Engineer

    5 days ago


    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Lead Data Engineer Job Type: Contract Location: Deerfield Beach, FL (hybrid onsite) Job Description: We are seeking a senior level Data Engineer in Deerfield Beach, FL with excellent communication, analysis, and development skills to join our digital transformation product team. Sr. Data Engineer will be responsible for developing curated data...

  • Lead Data Engineer

    2 weeks ago


    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Lead Data EngineerJob Type: ContractLocation: Deerfield Beach, FL (hybrid onsite)Job Description:We are seeking a senior level Data Engineer in Deerfield Beach, FL with excellent communication, analysis, and development skills to join our digital transformation product team.Sr. Data Engineer will be responsible for developing curated data (data...

  • Lead Data Engineer

    2 weeks ago


    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Lead Data EngineerJob Type: ContractLocation: Deerfield Beach, FL (hybrid onsite)Job Description:We are seeking a senior level Data Engineer in Deerfield Beach, FL with excellent communication, analysis, and development skills to join our digital transformation product team.Sr. Data Engineer will be responsible for developing curated data (data...


  • West Palm Beach, Florida, United States Terrelonge Staffing Full time

    Terrelonge Staffing is looking for a dedicated and experienced Infrastructure Project Engineer specializing in civil engineering, particularly in the realm of water and wastewater systems. The selected candidate will become a vital part of our client's esteemed construction management team, playing a key role in the design, planning, and execution of...

  • Senior IT Engineer

    1 week ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Senior IT Engineer (Infrastructure, Network) Responsibilities Provide IT Infrastructure and Network administration. Involved in Network and Infrastructure Management. Responsible in administering complex Network and Infrastructure environment. Good in managing IT Infrastructure, Windows Server (AD, Exchange),...