Ecommerce Product Manager

2 weeks ago

San Jose, United States Onward Search Full time

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a E-Commerce Product Manager for a Fortune 500 e-commerce client. Company culture has a commitment to professional development empowers employees to excel, and our open communication channels ensure everyone feels valued and heard.


You’ll join the Product Management team to integrate end-user feedback throughout the product development lifecycle by fostering a culture of attentive listening. This is a 7 – month contract + extension (possible convert to perm) opportunity. The role is located in San Jose, CA or New York, NY, and is hybrid on-site 3 days per week.


As an E-Commerce Product Manager you’ll:

  • Prioritize User-Centric Design: Actively solicit and integrate end-user feedback throughout the product development lifecycle by fostering a culture of attentive listening. Partner strategically with design and research teams to gain comprehensive insights that inform product decisions. Establish methodologies for continuous product improvement based on user needs.
  • Foster Cross-Functional Collaboration: Collaborate effectively with product, design, and engineering teams to ensure alignment of plans and garner support from various functional areas such as analytics, marketing, operations, sales, and strategy.
  • Translate Insights into Actionable Strategies: Synthesize customer insights, quantitative and qualitative data, and overarching business strategy into well-defined product concepts and requirements
  • Deliver Market-Leading Solutions: Maintain a deep understanding of strategic and market position within the seller space. Leverage this knowledge to deliver products consistently recognized as best-in-class within the industry.
  • Conduct Rigorous Competitive Analysis: Conduct thorough competitive analyses by critically evaluating the strengths and weaknesses of competing offerings to identify opportunities for differentiation
  • Manage Project Scope and Prioritization: Break down product features into manageable tasks. Employ Agile methodologies to create actionable epics, user stories, bug reports, and technical specifications for prioritized features.
  • Bridge Technical and Business Objectives: Develop a comprehensive understanding of the technical architecture and design to identify potential dependencies. Collaborate with engineering partners to define project scope, timelines, and dependencies.
  • Drive Effective Communication: Collaborate with program managers and stakeholders through regular meetings to track project progress, identify potential risks, and report project status to leadership teams.
  • Translate Customer Needs into Technical Solutions: Facilitate engineering discussions to translate customer problems into functional and technical requirements, as well as architectural solutions. Lead technical scoping discussions, evaluate development costs, and make informed trade-off decisions based on both engineering effort and anticipated customer impact.
  • Ensure High-Quality Product Delivery: Work closely with engineers throughout the software development lifecycle. Review test cases and lead software testing sessions to ensure a high-quality product is built and released that meets established Service Level Agreements (SLAs).
  • Maximize Product Impact: Coordinate software releases, encompassing the creation of release notes, training materials, and marketing strategies, to maximize the overall impact of end-to-end product solutions.


E-Commerce Product Manager Requirements:

  • Experience 4-5+ years, e-commerce preferred ( end to end processes, research team, design , engineering)
  • Hands on Jira
  • Preferred companies/industries: Consumer, SaaS, E-Commerce
  • Demonstrated Customer Empathy: Possesses a deep understanding of customer needs and motivations, fostering a user-centric approach to product development.
  • Passion for User Experience: Holds a strong passion for crafting exceptional user experiences across web and mobile platforms.
  • Solid Technical Acumen: Backed by a solid technical background and proven experience managing software products using Agile methodologies.
  • Customer-Centric and Results-Oriented: Maintains a resolute customer/user focus while exhibiting a "can-do" attitude and a commitment to achieving project goals.
  • Technical Communication Expertise: Skilled in crafting clear, comprehensive, and actionable user stories and product specifications.
  • Proven Project Management Skills: Possesses excellent project management capabilities, demonstrating the ability to coordinate and execute cross-functional projects effectively.
  • Innovative Problem-Solving Approach: Leverages design and problem-solving skills to develop creative and innovative solutions.
  • Independent and Proactive Work Style: Thrives in an independent work environment and demonstrates the ability to drive projects forward with a high degree of autonomy, even when managing complex, multifaceted initiatives.
  • Extensive Product Management Experience: Minimum of five years of experience as a product manager working on user-facing products.
  • E-commerce Expertise: Possesses experience within the e-commerce industry, ideally as a seller, product manager, or frequent buyer.


Perks & Benefits:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning
  • Education Reimbursement
  • Ongoing Training & Development
  • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.


To learn more about this E-Commerce Product Manager opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

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