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Application Analyst

3 months ago

San Mateo, United States Aya Healthcare Full time

Aya Healthcare has an exciting 26-week W2 contract opportunity located in San Mateo, CA


Job Details:

JOB TITLE: Application Analyst

CONTRACT DURATION: 26 weeks

SHIFT: M-F 8-5pm

LOCATION: San Mateo, CA

ONBOARDING TIME: Expect 2-3 weeks from offer acceptance to start date.

PAY: $93.00 - $96.00 per hour


APPLICATION REQUIREMENTS

· Documentation of Covid vaccination or medical/religious exemption.

· Copy of diploma for highest level of completed education.

· Two manager/supervisor references who you have worked with in the last two years.

o (Name, Position Held, Company, Phone Number, Email Address)

· Upcoming requested time off for the duration of the contract.

· Interview availability for the next 7-10 days.

· Resume with last seven years of work history if applicable - all work history gaps of 90+ days must be explained.


DETAILS ABOUT THE POSITION


Primary responsibilities will include:


Epic Ambulatory/ MyChart Implementation:

  • Lead or participate in all phases of the Epic Ambulatory/ MyChart implementation lifecycle, including requirements gathering, design, build, testing, training, and go-live support.
  • Collaborate with cross-functional teams to ensure alignment of system configurations with organizational goals and objectives.
  • Configure and customize Epic Ambulatory/ MyChart application to meet specific business requirements while adhering to best practices and industry standards.
  • Utilize appropriate Epic tools for efficiency including but not limited to Sherlock, Orion, and Nova.


System Optimization and Maintenance:

  • Proactively identify opportunities to optimize workflows, enhance system functionality, and improve clinical workflows.
  • Conduct regular system audits to ensure data integrity, compliance with regulatory requirements, and adherence to organizational policies.
  • Manage and adhere to Service Level Agreements (SLAs) for system availability, incident response, and resolution times.
  • Troubleshoot and resolve complex technical issues related to Epic Ambulatory/ MyChart application, working closely with technical teams as needed.
  • Monitor system performance and resource utilization, implementing adjustments as necessary to maintain optimal performance.
  • Coordinate and participate in regular system maintenance activities, including updates, patches, and upgrades, to ensure system stability and security.
  • Collaborate with vendors, consultants, and internal stakeholders to evaluate new features, functionalities, and upgrades, assessing potential impact and benefits for the organization.


User Support and Training:

  • Provide expert-level support to end-users, addressing inquiries, troubleshooting issues, and delivering solutions in a timely manner.
  • Develop and deliver comprehensive training materials and sessions to educate end-users on system capabilities, best practices, and workflow efficiencies.
  • Serve as a subject matter expert and primary point of contact for all Epic Ambulatory/ MyChart -related inquiries and escalations.


Documentation and Reporting:

  • Maintain accurate documentation of system configurations, processes, and workflows, ensuring alignment with organizational standards and regulatory requirements.
  • Generate and analyze reports to monitor system performance, identify trends, and measure key performance indicators related to clinical workflows.


Ideal candidate will possess:

  • Bachelor's degree, Information Systems, or related field preferred.
  • Epic certification in EpicCare Ambulatory required, additional certifications preferred (i.e. MyChart, Security, Otx)
  • Minimum of 3 years of experience implementing, optimizing, and/ or supporting Epic Ambulatory/ MyChart application in a healthcare environment.
  • Proficiency in Epic system configuration, customization, and integration techniques.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication, interpersonal, and customer service skills.
  • Ability to manage multiple priorities in a fast-paced environment and work effectively both independently and as part of a team

Qualifications

License/Certification

This position requires current Epic certification in EpicCare Ambulatory/ MyChart


AYA DELIVERS…

· Front-of-the-line access to exclusive jobs at thousands of healthcare facilities nationwide.

· A robust team to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience.

· A credentialing specialist to streamline the entire compliance process.

· And of course, you get the usual benefits such as:

o Premium medical, dental, vision and life insurance beginning day one of your assignment.

o Paid sick time. Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling.

o Generous 401k match.

o Pay listed above includes taxable wages and tax-free expense reimbursements, when applicable.


Aya Healthcare is an Equal Opportunity Employer and encourages all to apply