Experienced Moderator and Qualitative Insights Consultant

1 month ago

Chicago, United States Harvest Insights Full time

Are you a seasoned expert in qualitative research with specific experience in moderating and reporting for the CPG and retail industries? Do you thrive on exploring the depths of consumer psychology to unearth insights that define categories, influence brands, and motivate clients to act? Harvest Insights is expanding our North American team, and we are seeking a skilled moderator who can guide research projects from initial moderation through to insightful reporting.


Who Are We?

Harvest Insights is a consumer-centric brand strategy and insights consultancy with a dedicated presence in the US and Australia. We are celebrated for our comprehensive methodologies in ethnography, analytics, and shopper insights. Our mission is to deeply understand consumers from various perspectives and utilize our diverse toolkit to craft narratives that resonate with and captivate today’s audiences.


About the Role

We are in search of a self-motivated, perpetually curious moderator who is enthusiastic about leading discussions and synthesizing findings into compelling strategic insights. The ideal candidate will be adept at managing both online and in-person focus groups, interviews, and ethnographic studies, seamlessly translating these experiences into actionable strategies for our clients.


Minimum Qualifications & Desired Skill-set
  • Degree in psychology, marketing, sociology, communication, or a related field, with at least 4 years of direct experience in research moderation and insights reporting.
  • Proven track record of managing research projects from initiation (briefing) to completion (reporting), including the translation of findings into strategic recommendations.
  • Confident in managing client relationships independently.
  • Expertise in ethnography, focus groups, depth interviews, and in-store shopper research.
  • Prior experience in the CPG or retail sectors.
  • Exceptional time management and multitasking abilities.
  • Proficiency in Microsoft Suite and strong visual communication skills to convey consumer narratives.
  • Ability to travel for in-person research as required.

Highly Desirable Qualities
  • Post-graduate education.
  • Experience in growing client accounts or business development.
  • Experience mentoring researchers and aspirations to manage a team.

What’s Important to Us

At Harvest, our core values are Inclusivity, Balance, Collaboration, and Innovation. We are an Equal Opportunity Employer and uphold a culture that does not discriminate based on race, religion, sexual orientation, gender identity, disability, or family status.

We offer a generous leave policy, a supportive team environment, and flexible working arrangements, including options for remote work.

Join us in transforming insights into strategies that drive consumer engagement and business growth.

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