Current jobs related to Technical Support Analyst - Austin - Superior Contracting & Maintenance
-
Technical Analyst 2-Support
2 months ago
Austin, United States Oracle Full timeJob Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation Technical Analyst, Support, Technical Support, Technical, Analyst, Technology
-
Technical Analyst
4 months ago
Austin, United States Oracle Full timeJob Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation Technical Analyst, Technical Support, Analyst, Technical, Technology
-
Technical Analyst II
3 weeks ago
Austin, Texas, United States University of Texas at Austin Full timeJob SummaryWe are seeking a highly skilled Technical Analyst II to join our team at the University of Texas at Austin. As a Technical Analyst II, you will be responsible for providing advanced technical support and assistance to medical providers, faculty, and staff.Key ResponsibilitiesProvide technical assistance and support to users, including...
-
Technical Support Analyst for Cloud Systems
4 weeks ago
Austin, Texas, United States Texas Department of Aging & Disability Services Full timeJob Overview: The Texas Department of Aging & Disability Services is seeking a Senior Software Solutions Analyst to undertake advanced application architecture, design, and technical analysis for cloud-based applications within the Infectious Disease Prevention division. This role involves leading the planning, gathering, and analysis of user requirements,...
-
Technical Analyst II
2 weeks ago
Austin, Texas, United States University of Texas at Austin Full timeJob SummaryWe are seeking a highly skilled Technical Analyst II to join our team at the University of Texas at Austin. As a Technical Analyst II, you will be responsible for providing advanced technical support and assistance to medical providers, faculty, and staff.Key ResponsibilitiesProvide technical assistance and support to users, including...
-
Technical Analyst II
3 weeks ago
Austin, Texas, United States University of Texas at Austin Full timeJob SummaryThe University of Texas at Austin is seeking a highly skilled Technical Analyst II to join our team. As a Technical Analyst II, you will be responsible for installing, configuring, maintaining, upgrading, and supporting IT systems that meet Dell Medical School business requirements.Key ResponsibilitiesProvide advanced desktop support and technical...
-
Technical Support Specialist
2 weeks ago
Austin, Texas, United States Capgemini Full timeJob Title: Junior Desktop AnalystLocation: Austin, TXTravel: 25%Job Description:We are seeking a highly motivated and detail-oriented Junior Desktop Analyst to join our team. As a Junior Desktop Analyst, you will provide technical support to users for moderately complex computer-related technical problems.Key Responsibilities:Communicate technical issues...
-
Technical Systems Analyst
3 weeks ago
Austin, Texas, United States Texas Department of Aging & Disability Services Full timeJob Description:The Systems Analyst IV plays a critical role in the development and support of applications used by staff at the Texas Department of Aging & Disability Services. This position involves performing computer systems analysis and development work, coordinating with stakeholders to automate processing and improve existing systems.Key...
-
Technical Support Analyst
4 months ago
Austin, United States GCS Technologies Full timeJob DescriptionJob DescriptionJob SummaryTechnical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your...
-
Technical Support Analyst
4 weeks ago
Austin, United States GCS Technologies Full timeJob Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We...
-
Technical Support Analyst
1 month ago
Austin, United States GCS Technologies Full timeJob Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We...
-
Senior Technical Analyst
3 weeks ago
Austin, Texas, United States HIREBLAZER LLC Full timeJob OverviewHireblazer LLC is seeking a highly skilled Senior Technical Analyst to join our team. As a key member of our technical staff, you will be responsible for designing, implementing, and supporting complex applications.About the RoleDevelop and maintain technical solutions to meet business requirements, utilizing expertise in low-code platforms,...
-
Technical Analyst II
2 weeks ago
Austin, Texas, United States University of Texas at Austin Full timeJob SummaryThe University of Texas at Austin is seeking a highly skilled Technical Analyst II to join our team. As a Technical Analyst II, you will be responsible for providing advanced desktop support and technical assistance to medical providers, faculty, and staff. You will install, troubleshoot, and repair hardware and software, as well as provide...
-
Senior Technical Support Analyst
4 weeks ago
Austin, United States GCS Technologies Full timeJob SummarySenior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help...
-
Technical Analyst II
6 days ago
Austin, Texas, United States University of Texas at Austin Full timeJob SummaryWe are seeking a highly skilled Technical Analyst II to join our team at the University of Texas at Austin. As a Technical Analyst II, you will be responsible for providing advanced technical support and assistance to medical providers, faculty, and staff. You will install, troubleshoot, and repair hardware and software, as well as provide...
-
Business System Analyst
4 weeks ago
Austin, United States ACL Digital Full timeTitle: Business System Analyst / Technical Analyst Location: Preferred: Austin, TX / Can go with a remote candidate in US as well if candidate is really strong, but preference is onsite Austin, TX Bill Rate : $82.47/hr Duration: Long Term Job Description: Gather and define requirements/solutions for Contact Center solutions Interact with stakeholders to...
-
IT Technical Analyst
2 months ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Serves as Senior Software Technical Analyst, performing highly advanced application architecture, design, and technical analysis work for cloud-based (Azure) applications supporting the Infectious Disease Prevention division within Public Health Applications. Involves overseeing the planning, gathering and analysis of user requirements,...
-
Technical Support Specialist
4 weeks ago
Austin, Texas, United States Frontline Education Full time**Job Summary**Frontline Education is seeking a highly skilled Technical Support Specialist to join our team. As a Senior Technical Support Analyst, you will play a crucial role in handling complex technical issues and providing customized support to our clients.**Key Responsibilities**Handle Tier 3-4 technical escalations and provide expert-level support to...
-
Senior Technical Support Specialist
1 week ago
Austin, Texas, United States GCS Technologies Full timeJob SummaryGCS Technologies is seeking a highly skilled Senior Technical Support Analyst to join our team. As a Senior Technical Support Analyst, you will be responsible for providing top-notch technical support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide remote and on-site technical...
-
IT Support Analyst
1 month ago
Austin, United States Terry Black s Barbecue LLC Full time $60,000 - $75,000Job DescriptionJob DescriptionThe IT Support Analyst provides front-line support to help users handle issues with computer programs, hardware, and peripherals. In this role, the IT Support Analyst quickly responds to user concerns, examines issues with applications and equipment, and develops and deploys solutions to keep computers working as intended. They...
Technical Support Analyst
4 months ago
Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments.
Essential Duties And Responsibilities
- Microsoft Azure and Office 365 Administration
- Provide remote technical support to customers calling for various technical issues.
- Provide on-site technical support to customers as needed
- Must have flexible after-hours availability for implementation and deployment tasks.
- Track time and provide troubleshooting notes as you work
Desired Technical Knowledge
Technicians are expected to have intermediate knowledge of the following technologies, along with the ability to quickly advance that knowledge.
- Windows Server and Desktop OS (all versions)
- Familiarity with public cloud technologies (Microsoft Azure and 365 is a must)
- Familiarity with MacOS and Linux operating systems
- Common Desktop Applications (Office, etc.)
- Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.)
- Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery )
- Virtualization Technologies (VMware vSphere and Hyper-V)
- Familiarity with VOIP solutions, such as Ring Central
- Basic Scripting knowledge (PowerShell, Bash, Python)
- Standard Networking (Routing, Switching, Firewalls. Specifically Meraki, Sonicwall, Cisco, and Dell)
- Familiarity administering Remote Desktop Services
- Participate in after hours support rotation
- Must pass background screening
- Must be able to lift 20 lbs
- Ability to work in a team and communicate effectively
- Responsible for entering billable time and notes into ticketing system in real time
Experience: 2+ years experience in a help desk or network support position.
Education: Degrees are valued but not required. We prefer experience and certifications.
Benefits
- 75% to 100% work-from-home options if based in Austin, TX
- Flexible Paid Time Off
- Medical/Dental/Vision Insurance available
- Life and AD&D Insurance
- Disability Insurance