Director of Age in Place Operations

3 weeks ago


Madison, United States The QTI Group Full time

Summary:

Are you ready to take on a leadership role that challenges you to think on your feet and pivot rapidly from task to task? If so, the QTI Group has partnered with a local Age in Place caregiving company to find their next Director of Age in Place Operations.


Director of Age in Place Operations is a dynamic and multifaceted position that requires an innovative leader with the ability to dive headfirst into operations and tackle challenges with confidence. This role provides strategic and hands-on leadership to the Age in Place program, overseeing all daily operations, staff management, and the delivery of exceptional, safe, and cost-effective care.


This position operates Monday through Friday between the hours of 8:30am and 5:00pm paying $80k+/yr. based on experience. Excellent company culture


Why Join Us?

This is more than just a leadership position; it’s an opportunity to shape the future of the Age in Place program. We’re looking for someone who embraces challenges, is ready to lead with energy and passion, and is committed to making a meaningful difference in the lives of clients and caregivers alike. If you’re ready to lead with impact, apply today


Responsibilities:

  • Lead the allocation of services and optimize staff schedules to ensure client needs are met efficiently.
  • Collaborate with HR to develop and execute effective recruitment strategies for caregiving staff.
  • Monitor financial performance in alignment with program budgets and cost analysis.
  • Drive continuous improvement in care delivery, ensuring services align with best practices and organizational standards.
  • Recruit, onboard, and manage caregiving staff, providing mentorship, coaching, and performance evaluations.
  • Develop and implement staff engagement plans to foster retention and high performance.
  • Facilitate ongoing training and education for the caregiving team to meet professional and client-specific needs.
  • Ensure accurate and timely payroll processing in collaboration with the finance team.
  • Identify strategies to improve caregiver retention and build an engaged, dedicated team.
  • Participate in on-call rotation and assist with scheduling caregivers to meet client demands.
  • Collaborate with internal teams and attend meetings to ensure alignment with organizational goals.


Qualifications:

  • Bachelor’s degree preferred, or an equivalent combination of education and experience.
  • Minimum of 2-3 years of leadership experience, ideally in home care or a related field required.
  • Strong problem-solving skills with the ability to make decisions in dynamic, fast-moving situations.
  • Ability to pivot quickly and manage competing priorities while maintaining accountability.
  • Exceptional communication skills, including the ability to present complex information effectively.
  • Proficiency in Microsoft Office Suite and familiarity with home care management software.
  • Strategic thinking with experience in project management, budgeting, and staff engagement.
  • Desire to help others and foster a professional and compassionate work environment.


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