Salesforce Consultant

US Citizens and Greencard Holders Only. No H1B Visa Holders.

Title: Salesforce - SalesCloud Product Manager

Location: Wayne, NJ

Hybrid: 3 days office / 2 days home.

Rate: Open

Term: 6 months + (should go long-term)

Cliff Notes: Consult and face-off to w clients Upper Management Sales leadership Team and map our processes, best practices; Product Expert, Articulate and Communicate, Sales Cloud (MUST HAVE) , Service Cloud .. knowledge of CPQ – how it works.

We are seeking a highly skilled Salesforce.com Product Expert / Business Process Consultant to join our team on a 6-month contract in Wayne, NJ.

This role will involve working closely with stakeholders to analyze, design, and implement solutions that optimize business processes and enhance the overall efficiency of our Salesforce platform.

Key Responsibilities:

• restructuring sales processes
• Collaborate with business units to develop action plans to address process anomalies
• Facilitate cross-departmental workgroup sessions to support systems implementations or institutional business changes
• Review and verify single system workflows to support systems implementations or institutional business changes
• Assist in change management communications drafting to support business needs
• Provide business support for reviewing operational efficiencies, developing standard operating procedures and workflow mapping of current state
• Analyze existing business processes and identify areas for improvement.
• Design and implement Salesforce solutions to optimize business processes.
• Configure and customize Salesforce applications to meet business requirements.
• Provide training and support to end-users.
• Develop and maintain documentation for business processes and Salesforce configurations.
• Ensure data integrity and security within the Salesforce platform.
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are a plus.

Qualifications:

• Bachelor’s degree in business, Information Technology, or a related field.
• Proven experience as a Salesforce.com Consultant or similar role.
• Strong understanding of Salesforce.com platform and its capabilities.
• Experience with Salesforce configuration, customization, and integration.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.