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Rental Admin Clerk
2 months ago
Job Purpose
The Rentals Admin Clerk performs administrative tasks on behalf of the Rental Rep and under the direction and guidance of the Rental Admin Manager.
Responsibilities
- Follows processes and procedures outlined in Rentals Admin Clerk flowcharts.
- Review incoming requests from Project Managers and Rental Reps.
- Ensures timely and accurate execution for Contracts and Certificates of Insurance.
- Build reports according to the Department schedule to ensure all necessary shows have proper documentation before shipping.
- Works with customer setup to create and update customers.
- Provide client-facing Manifest and Health & Safety paperwork as requested.
1. Follows processes and procedures outlined in Rentals Admin Clerk flowcharts by:
- Ensuring the use of current Flowchart by accessing the Rental Admin Clerk Flowcharts folder in SharePoint.
- Following processes as detailed on Flowcharts without exception.
- Confirm with your supervisor on items that need more clarification and discuss if you do not agree and/or feel changes may be needed.
- Notifying the supervisor of any suggested changes.
2. Review incoming requests from Project Managers and Rental Reps by:
- Review each request and forward those to your manager if you are not comfortable assuming full responsibility for the request.
- Declining requests for items that are not relevant to your department.
- Confirming receipt of requests and collecting any missing details before proceeding.
3. Ensures timely and accurate execution for Contracts and Certificates of Insurance by:
- Working with the Purchasing Department and Cross Rentals Department to gather necessary replacement value information and corresponding documents.
- Working with the CL Insurance Broker to receive a Certificate of Insurance.
- Uploading finalized copy of CL COI to SharePoint and Clients COI’s to Nexus.
- Working with Reps to receive the Clients COI before ship date and confirming all CL requirements were met.
- Creating and issuing contracts including payment schedules.
- Forwarding the contracts to customers for signature as needed.
- Uploading executed contract to Nexus and SharePoint.
4. Build reports according to the Department schedule to ensure all necessary shows have proper documentation before shipping by.
- Pulls necessary Contracts and COI information to build reports according to Department schedule (Monday and Thursday) to ensure all necessary shows have proper documentation before shipping.
- Identifying which shows are over the replacement value threshold or outdoor to prompt the COI request and Contract creation.
5. Works with customer setup to create and update customers by:
- Gathering all relevant information from the Rental Rep or Client directly to create a new customer in Nexus or update the customer’s information as needed.
- Working with the Accounting Department for proper setup of that new customer and any updates needed for an existing customer.
- Updating customer name on the relevant show files in Nexus once the customer is setup.
6. Provides client-facing Manifest and Health & Safety paperwork as requested by:
- Creating and issuing the required health and safety documents for Europe Tours as requested.
- Gathering all relevant information from Nexus for the H&S plan.
- Gathering the Lighting Plot, Rigging Plot, and Power Layout system from PM if available or as needed.
- Creating a show file folder on SharePoint and uploading all of the final H&S docs into the folder.
- Creating a link in SharePoint of the H&S compliance show file folder and forwarding the link to the appropriate parties as needed.
- Pull all of the Motor Certs from Nexus.
- Gather all relevant information from Nexus and fill out the required Italy and France paperwork for the H&S as needed for Full-time CL Labor Techs.
- Fill out electronically the France Sipsi Declaration under the CL Sipsi account and the A-1 paperwork for all the CL Full-Time Tech Employees only, as needed.
Essential personal attributes for success in this role:
- Self-motivated, ability to set and meet goals.
- Communication, with a passion for collaboration over confrontation.
- Quality conscious, and team results driven.
- Excel at multitasking and adapting, with strong organizational skills.
Essential professional attributes for success in this role:
- Computer skills – MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Teams.
- Strong organizational and decision-making skills, with a proactive approach to planning.
- Ability to review and analyze data and extrapolate key information.
- Creative problem-solving skills.
- Reliable customer service and strong communication skills.