Calibration Compliance Supervisor

2 months ago

South Hackensack, United States HYTORC Full time

The Calibration Compliance Supervisor is responsible for implementing and maintaining HYTORC’s Quality Management Systems, handling the day-to-day quality activities in our South Hackensack location, coordinating calibration activities globally and driving continuous improvement.


Essential Duties and Responsibilities:

  • Implementing, maintaining and driving continuous improvement of HYTORCS QMSs and accreditation’s, including ISO/IEC 17025, ISO 9001:2015, TUV, KHNP, AD2000, and ISO 80034 Ex Products System, for domestic and international locations.
  • Managing quality issues and customer complaints.
  • Facilitating root cause analysis, implementing problem appropriate corrective and preventive actions.
  • Conducting internal and supplier audits to appropriate standards and guidelines.
  • Hosting UL routine inspections and handling issues that arise.
  • Coordinating with Calibration Lab Managers on quality and equipment needs and issues.
  • Routinely auditing calibration activities for potential process deviations.
  • Developing and maintaining uncertainty budgets for the calibration laboratories.
  • Developing, monitoring, and maintaining repeatability and proficiency tests used for trend analysis.
  • Designing and evaluating standard operating procedures for calibration asset management software and uncertainty software for laboratory calibration standards and customer calibration events.
  • Assisting Engineering with the evaluation of new calibration methods and procedures.
  • Using statistical techniques to analyze and validate measurement standards and processes.
  • Ensuring that intermediate checks are performed on calibration standards,
  • Authorizing short term extension of intervals on HYTORC standards when requested and to meet HYTORC needs based on valid reasons for interval extension or end of period reliability data.
  • Supervising the laboratory’s inter-laboratory proficiency testing program and ensuring it is maintained.
  • Providing training on all QMSs, including re-verification of all personnel as necessary to maintain confidence in tests and/or calibrations performed.
  • Providing leadership and guidance to the Quality and other departments.
  • Coordinating with HYTORC’s service department to support actions associated with customer feedback.
  • Reporting on department and other KPIs.


Supervisory Responsibilities

  • Compliance Team (2 Associates)
  • Inspection Team (3 Associates)
  • Quality Technical/Engineering Team (3 Associates)
  • Additional resources may be added over time as we grow and needs identified.


Education/Skills/Experience Required

  • B.S. degree in a technical field.
  • ISO/IEC 17025 (minimum of 5 years’ experience). Experience in calibration and metrology for force/torque and pressure preferred.
  • ISO 9001:2015 (minimum of 5 years’ experience). Three (3) day ISO 9001:2015 Auditor Training preferred.
  • Three years of experience supervising and managing personnel.
  • Must be able to understand and interpret statistical data.
  • Excellent communication skills to interface with the customer (internal and external) and with all levels within the organization.
  • Excellent problem-solving skills.
  • Ability to perform uncertainty evaluation and analysis for measurement standards and associated measurement processes.


Computer Skills Necessary

  • Microsoft Excel, Word and PowerPoint.
  • SAP and/or other ERP Systems


Physical Demands/Requirements

  • Ability to lift 40 lbs. with assistance.
  • Ability to travel domestically and internationally up to 60% of the time.


Work Environment:

  • Office, Warehouse, and Labs.

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