Solutions Manager

3 weeks ago

Tallahassee, United States Tech Army, LLC Full time

Job Description:

Minimum of 8 years of SAP Basis/ Security, Solution Manager Experience.

• Experience delivering multiple SAP security solutions by integrating departments SAP systems with

third party security relevant SAP partnered products.

• Strong understanding of SAP application architecture, databases, and system integration.

• Strong knowledge of industry trends in security technology.

• Strong understanding of SAP application architecture, databases, and system integration.

• Deep technical knowledge of SAP on-prem & cloud SAP landscape(s).

• Ability to manage a substantial unplanned workload with short deadlines.

• Ability to work with limited supervision and exhibit a strong sense of urgency.

• Strong conceptual, analytical, problem-solving, troubleshooting and resolution skills.

• Presentation skills catered to a diverse technical and business audience.

• Proven ability to transfer knowledge and stay aware of current trends and technical advancements.

• Excellent written and verbal communication skills.

• Creation and maintenance of security related documentation.

• Knowledge of industry standards and regulations related to information security.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with crossfunctional

teams.

Preffered Experience:

Knowledge of the Information Technology Infrastructure Library (ITIL) and how ITIL maps to SAP

solutions.

• SAP Security or Basis or Solution Manager Certifications.

• Information Security Certifications: CISSP, CISM.

• Experience with the Florida Department of Revenue’s CAMS or SUNTAX.

Required Duties & Responsibilities

By working closely with other teams leverage SAP solution manager setup and manage:

• Configuration of tools for root cause analysis, such as SAP EarlyWatch Alert, End-to-End Root

Cause Analysis (RCA), and Change Analysis.

• Configuration of business process monitoring and alerting.

• Define business processes to be monitored and set up thresholds for alerts.

• Set up reporting tools and dashboards.

• Configure data extraction and integration with external reporting systems.

• Regularly update Solution Manager components to ensure compatibility with the latest SAP

releases.

• Apply patches and support packages as recommended by SAP.

• Document the configured settings and procedures for future reference.

• Implementing HANA audit log ingestion to log retention and monitoring tools.

• Review SAP Security Patch Day released SAP Notes by working closely with other teams.

• Review EarlyWatch Alert (EWA) & SAP Security Optimization Service (SOS) reports and resolve alerts

by working closely with other teams.

Education

Bachelor’s Degree in Computer Science, Management Information Systems (MIS) or other

technology related field or, equivalent work experience of one (1) year system’s experience for

each year of education required or, one (1) year of data management experience for each year

of education.

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