Head of IT Infrastructure

15 hours ago

New York, United States The Phoenix Group Full time

Our client, a non-profit organization, is seeking a Head of IT Infrastructure & Security to join their team

Primary Responsibilities:

  • Lead IT Infrastructure, Operations, and Security teams to develop and deliver services that support business goals.
  • Oversee the implementation and maintenance of core IT systems, both on-premises and in the cloud, covering areas such as compute, storage, endpoints, and data platforms.
  • Manage and enhance the company’s Cybersecurity program, tools, policies, and procedures (e.g., anti-malware, MDR/EDR, SIEM, firewalls, etc.).
  • Ensure system performance monitoring and proactively address technical and reliability issues.
  • Establish IT infrastructure strategies, standards, policies, and service metrics.
  • Align infrastructure and security strategies with organizational goals.

Secondary Responsibilities:

  • Develop and maintain cybersecurity policies and programs to detect and respond to threats.
  • Oversee cybersecurity compliance, security awareness, and data privacy training.
  • Manage IT and cybersecurity projects, ensuring they are delivered on time, within scope, and budget.
  • Maintain vendor and service provider relationships, ensuring they meet organizational needs and service level agreements.
  • Foster a collaborative culture emphasizing technical expertise, accountability, and customer service.

Experience Summary:

  • 10+ years of IT experience, including 3+ years in cybersecurity and 5+ years in management.
  • Expertise in modern hosting, computing, storage, and data delivery platforms.
  • Strong knowledge of IT control frameworks (e.g., SOX, access & security, privacy) and implementing controls.
  • Extensive experience with SaaS platform integration and optimization.
  • Proficient in Microsoft Cloud products, IT budgeting, staff recruitment, and vendor management.
  • Familiar with AWS well-architected framework and IT architecture, data integration, and networking infrastructure.
  • Experience with managed service providers and SaaS platforms (e.g., SiteCore, Salesforce) is a plus.
  • Knowledge of automation, RPA, EDR, MDR, vulnerability management, and penetration testing.
  • Hands-on expertise in various IT infrastructure, cloud, and cybersecurity platforms.

Education & Certifications:

  • Bachelor’s degree in Engineering, Computer Science, or related field.
  • Preferred certifications include CISSP, CISM, CISA, or CompTIA Security+.


The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

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