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Information Technology Service Delivery Manager

4 months ago

Mt Laurel, United States GalaxE.Solutions Full time

What You Will Do

  • Oversee and directly manage multiple specialized and various functional teams (e.g. Application Development, Solutions Designers, Business Systems Analysts, Support, Technology Project Management etc.)
  • Act as the single or primary point of engagement for overall program planning discussions with stakeholders and is involved in capacity forecasting, timeline planning, technology scope and solution assessment, end to end delivery, communication and risk management.
  • Manage vendor relationships and ensure timely/accurate communication and resolution of issues.


Skills and Experience Needed

Required

  • 8+ years of experience.
  • Must have delivery and project management experience
  • Familiarity with full stack and distributed systems
  • Must have critical thinking skills, a technology driven mindset, and clear communication.
  • Be comfortable with creating decks, status reports and other project level communications that will be shared with senior level management.

Desired

  • Prior experience in Banking domain in a Technical Delivery Manager role
  • Good knowledge of Retail Banking Collections & Recovery space