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Technical Program Manager

3 months ago

San Jose, United States ACL Digital Full time

Title: Technical Program Manager

Location: San Jose, CA (Onsite)


Job Description:


This role will provide exceptional customer service to business partners in delivering technical solutions, business process change and ongoing stabilization support to realize business value and objectives. The role also involves scoping and roadmap planning of future initiatives for your business partners.


Responsibilities:

  • Demonstrate excellent communication skills, leadership and judgment.
  • Define project scope, objectives and requirements and will own the project plan, schedule, budget, resource management, vendor management, issues and risks.
  • Manage the delivery of multiple projects concurrently that have moderate to high levels of business or technical complexity and risk, and that involve multiple business areas and owners.
  • Manage dependencies and impacts with other teams and business functions.
  • Be accountable to ensure project commitments and deliverables are met.
  • Interact daily with development teams, quality engineering, business analysts, product managers, support teams, cross-functional business teams and global process owners to develop the overall program plans, schedules and ensure the smooth delivery of the business solution and all deliverable.
  • Work is reviewed and measured based on attainment of objectives and overall success of projects.
  • Business expectations and ensure client satisfaction with delivery to schedule and budget.
  • Provide global and cross-functional leadership to local and virtual project teams, building a collaborative and productive environment for teams to excel in.