ServiceNow Engineer

2 weeks ago

Scottsdale, United States Prosum Full time

Position Title: ServiceNow Engineer

Location: Scottsdale, AZ (hybrid work schedule)

Term: Contract to Hire

Compensation: Negotiable hourly rate, plus health benefits


The ServiceNow Engineer will oversee the configuration of a ServiceNow platform to ensure it meets the needs of users. You will reach a broad range of customers, so you'll need to develop solutions that make navigation easy to use and provides procedures that enable our staff to match customers with the products and services they need.


Responsibilities:

  • Develop ServiceNow software solutions using JavaScript, Angular, AWS, HTML and CSS
  • Consult with other Developers, Business Analysts, Systems Analysts and project managers
  • Troubleshoot, and devise solutions to complex operational problems within the capacity and operation
  • Participate in the estimation and planning of iterative/agile releases
  • Provide feedback to management when timeline or resourcing constraints develop
  • Attend regular customer and team department meetings as scheduled
  • Effectively communicate priorities and work direction to complete assigned tasks on time and within budget
  • Track project timelines, budgets, and resource needs


Required Skills/Background:

  • Minimum of three years of ServiceNow development experience, including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Request, Service Catalog
  • Experience administering a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions
  • Strong knowledge of computer languages, including JavaScript, Angular, AWS and HTML
  • Excellent analytical and problem-solving skills to effectively evaluates information and data to make decisions
  • Excellent oral and written communication skills to effectively communicate information to audiences at all levels
  • Bachelor’s Degree in Computer Science or related technical field, highly desired


“This position does not offer sponsorship. Candidates must be legally authorized to work in the United States without sponsorship now or in the future."

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