Senior Director, Insights and Intelligence

4 weeks ago


Louisville, United States GE Appliances, a Haier company Full time

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.


The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.


Interested in joining us on our journey?


GE Appliances is on a journey to become the #1 Home Ecosystem Company in the US, and we are seeking a dynamic Senior Director of Insights and Intelligence to lead this transformative role. This critical position will guide our global Insights & Intelligence organization, focusing on designing, deploying, and maintaining digital systems that deliver reliable data, insights, analytics, reconciliations, alerts, and end-to-end reporting across all business functions. The Senior Director will also drive AI enablement and delivery for both everyday and transformative applications, ensuring alignment with our business transformation and continuity goals.


How You'll Create Possibilities

Responsibilities:

Lead the Global Insights and Intelligence Organization:

  • Foster continuous growth in organizational capability.
  • Coach, mentor, and develop the I&I leadership team to provide strategic and tactical direction.
  • Promote a mindset of curiosity, innovation, empowerment, and cross-functional business partnership.

AI Enablement and Delivery:

  • Lead AI initiatives, focusing on both everyday and transformative applications.
  • Develop and execute a comprehensive technical roadmap for AI, ensuring alignment with business objectives and speed of delivery.

Digital Systems and Data Ecosystem:

  • Implement and maintain digital systems to establish a robust data ecosystem.
  • Design and lead state-of-the-art data architecture supporting large-scale data consumption, storage, processing, and dissemination.
  • Stabilize reporting systems, ensuring reliable data and insights for informed decision-making.

Master Data Management (MDM) and Data Governance:

  • Lead MDM strategy to maintain a single source of truth for enterprise data assets.
  • Ensure data integrity across all business functions and establish data governance policies and procedures.

Performance and System Optimization:

  • Manage the performance of AI, reporting, and analytics systems, ensuring data accuracy.
  • Identify and implement opportunities for system improvements.
  • Collaborate with cross-functional teams to drive performance improvements and optimize cloud costs.

Business Alignment and Communication:

  • Maintain a high level of business alignment and confidence in the Digital Technology team.
  • Communicate system performance and SLA metrics to stakeholders.
  • Provide strategic direction to ERP teams on reporting and establish data governance processes to secure data and systems.


What You'll Bring to Our Team

Minimum Qualifications:

  • Bachelor’s degree in Business, Computer Science, Information Management, or equivalent.
  • Minimum of 12 years of relevant experience in IT/Digital Technology, reporting, analytics, and machine learning.
  • At least 5 years of experience leading a global DT team, including direct management of people leaders at the Director level or higher.
  • Strong knowledge of artificial intelligence, machine learning, MDM, data ecosystem, and data governance.
  • Experience with OBIA, OAC, Vertica, Informatica, Tableau, and other presentation layers.
  • Demonstrated strategic thinking and leadership abilities with strong relationship management, problem-solving, and organizational influence skills.
  • Proven track record of driving transformational business change and executing multiple high-impact projects.
  • Exceptional leadership skills, with the ability to energize and innovate within multi-functional, global teams.
  • Strong interpersonal, communication, and executive presentation skills.


Preferred Qualifications:

  • 15+ years of relevant experience in IT/Digital Technology, MDM, reporting, and analytics.
  • Experience in building strategic multi-year and multi-million-dollar partnerships with external partners.


Working Conditions:

  • Occasional weekend and/or evening work may be required.
  • 10% travel required for domestic and/or international travel to customer sites/plants, etc.

If you are passionate about leading a transformative role that shapes the future of data and AI at GE Appliances, apply now. Join us in driving innovation and making a significant impact on our journey to becoming the #1 Home Ecosystem Company in the US.


Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities


GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.


GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S


If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com



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