Client Service Associate

1 day ago


Wayland, United States Lead Advisor Full time

Lead Advisor, LLC is a wealth management consulting and search firm. Check out other roles at jobs.lead-advisor.com. This role is for one of our clients in Greater Boston.


Primary Responsibilities:

  • Partner with the Director of Operations to accomplish a common goal of providing an exceptional experience for our clients
  • Provide service and support functions such as account opening/maintenance, client service and client/prospect meeting preparation
  • Conduct money movement (wires, etc.)
  • Maintain firm’s digital files in adherence to a standardized filing system
  • Organize and maintain all client, prospective client, and external relationship information in the firm’s CRM
  • Facilitate CRM based procedures for ensuring completion of operations tasks
  • Assist the CCO (Chief Compliance Officer) in examining all aspects of firm procedures to ensure compliance with applicable laws and regulations
  • Assist the CCO in tracking and preparing for relevant compliance rule changes
  • Track and record firm activities for the purpose of growing client relationships, improving practices, and satisfying compliance requirements
  • Produce reports from the firm’s custodian, CRM, and other platforms to support the operations and compliance programs
  • Identify ways to improve processes and increase efficiency


Qualifications:

  • 3+ years related work experience
  • Bachelor’s degree with excellence in academics and strong leadership experience
  • The individual selected for this opportunity will have the highest ethical and professional standards
  • We are looking for accomplished team players who seek a rigorous and challenging environment for their career development
  • Candidates should be client-focused and detail-oriented with a strong ability to multi-task and work under pressure in a fast-paced atmosphere
  • Strong analytical and communication skills (both written and verbal) and an ability to build internal and external relationships
  • Notable attention to detail and self-initiated follow-through
  • Ability to work effectively, as well as independently, in a team environment
  • A genuine interest in wealth management operations, compliance, and client service


Prior experience using Fidelity Wealthscape, Redtail CRM and Orion Advisor Tech are preferrable.



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