Customer Service Manager

2 weeks ago


Wayland, Michigan, United States Weston Packer - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager at Weston Packer - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our business.

Key Responsibilities:
  • Establish and maintain strong customer relationships through proactive communication and follow-up.
  • Provide accurate and timely customer service, addressing inquiries and resolving issues efficiently.
  • Utilize a customer-centric approach to educate clients about insurance options and promote the development of our business.
  • Collaborate with other agency team members to ensure seamless customer service and support.
Requirements:
  • Dedication to providing exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Proactive problem-solving skills.
Benefits:
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience.
  • Opportunities for advancement within our agency.


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