Front Line Manager

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Louisville, United States CarMax Full time

CarMax, the way your career should be

General Summary:


At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.

Training includes learning the following:

• Roles and responsibilities of functional areas within Service Operations

• End to end production process including inventory management, cosmetic and mechanical repair

• Fundamental management skills of leaders at CarMax through our Management Development Program

Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Principle Duties & Responsibilities:

  • Ability to demonstrate learnings throughout the training program
  • Support the execution of store procedures and processes
  • Successfully complete the Management Development Program

Qualifications:

  • 3+ Years of experience as a Manager experience preferred
  • Work through and manage a team to achieve goals
  • Read, interpret and transcribe data in order to maintain accurate records
  • Demonstrate the ability to multi-task
  • Speak and listen effectively in working with customers/associates, both in person and over the phone
  • Demonstrate computer skills with a variety of common and proprietary software
  • Possess a valid Driver’s License

Working Conditions:

  • Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.
  • Requires walking or standing for extended periods of time.
  • Variety of work schedules with shifts that may include nights, weekends, and holidays
  • Occasional travel to other work locations
  • Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
  • Wears CarMax clothing (acquired through the company store) at all times while working in the store

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