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Branch Logistic Supervisor
3 days ago
Job Description
ABOUT THE COMPANY
Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful, and compassionate people to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.
JOB SUMMARY
The Branch Logistics Supervisor performs, plans, and coordinates the daily activity of all Logistics personnel and functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manages the Logistics department for the branch to optimize timely and accurate delivery of products.
- Promotes staff compliance with all applicable regulatory requirements, where applicable, including but not limited to: providing documents for the driver qualification file and abiding by hours of service, daily log, and hazardous materials (placarding, training and shipping papers)
- Promotes vehicle safety including daily vehicle inspections, reports, and routine maintenance.
- Manages daily and on-call Delivery employee schedules.
- Completes daily route preparation.
- Assigns additional routes as patient and referral requests are received. May occasionally perform Delivery responsibilities when needed.
- May work with Corporate Purchasing on the ordering of special equipment and new products.
- Solves problems involving Delivery staff shortages, route changes, and loading equipment.
- Monitors and/or maintains close contact with Delivery staff throughout day to troubleshoot problems and facilitate the completion of routes in a timely and accurate manner.
- Manage the proper and efficient loading of trucks and assist with loading trucks when necessary.
- Assists with special orders and equipment.
- Maintains daily vehicle maintenance logs and incident reports.
- Maintains proper levels of stock in warehouse to ensure maximum profitability.
- Performs minor equipment repair and maintenance, as required, and maintains equipment documentation.
- Responds to inquiries from patients, referral sources, vendors and Delivery staff regarding equipment orders, patient problems and delivery-related incidents.
- Perform on-call duties, as needed.
- Manage multiple branch locations, as needed.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
- Typically supervises a team of primarily nonexempt employees.
- Responsible for hiring, coaching, and performance management of subordinate staff.
- Ensures that all direct reports and their subordinates are maintaining acceptable performance levels.
- Conducts Staff meetings regularly to review new business requirements.
MINIMUM REQUIRED QUALIFICATIONS
Education and Experience
- High School Diploma or GED required.
- Successful completion of Company background check, including demonstration of a safe driving record required.
- Experience with FDA/DOT/Commercial Drivers required.
- Two years of related supervisory experience required.
- Minimum of three years driving history required.
- Home Healthcare industry experience preferred.
- Inventory management experience preferred.
- Previous interaction with the general public in service management industry preferred.
Certificates, Licenses, Registrations or Professional Designations
- Valid CDL with Hazardous Materials endorsement required.
- Satisfy DOT requirements for operating a commercial motor vehicle required.
SKILLS, KNOWLEDGE AND ABILITIES
- Customer/Patient-Focused: You start with the customer/patient and work backwards. You invest the time and energy to understand the customer’s/patients’ objectives, then tie all your activities directly to the achievement of those objectives.
- Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
- Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups.
- An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
- Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
- Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.
- Knowledge of warehousing and inventory management
- Knowledge of DOT, FDA, and OSHA regulations
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