Managed Service Change Analyst

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Jacksonville, United States FIS Full time

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

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Job Description

Managed Service Change Analyst E role for AMER Managed Services Run Tech Middle Office. This position requires medium level knowledge of FIS’s proprietary products FIS Cleared Derivatives, Clearvision. This position also demands entry to medium level of knowledge on Exchange Traded Derivatives including trade clearing life cycle, Middle Office. This position is to build up FIS Service delivery Run tech team middle office resource for hosted clients in PTS. Majority of hosted client all have business with US markets. This additional middle office run tech resource to support and ensure hosted clients’ commitments on scope and delivery dates to be achieved in US region. This position will be based in Jacksonville, Florida and be part of regional service delivery run tech middle office team and work closely with local operation team. This position will report to the Service delivery run tech Middle Office Platform Change lead.


What you will be doing?

  • With your current expertise, you will begin to contribute to the team by bringing a fresh view to very intricate technical cases while continuing to enhance your knowledge as you learn the specifics of our In-House developed applications. The ideal candidate can work well with cross-functional teams to understand key functionalities within our systems and will be able to communicate decisions effectively across our global teams.
  • Utilize deep-rooted financial concepts to provide elegant functions for our financial systems.
  • Help research new up-and-coming technology that can help improve our systems.
  • Collaborate with relationship managers, business development, Daily Support teams, QA teams, Operations teams, and even direct clients.
  • Participates in Functionality Testing, Integration Testing, and User Acceptance Testing, document test cases and results.
  • Follows change management process regarding change deployment.
  • Leverage subject-matter-experts across the organization to improve your skills and become an independent contributor.

What you will need:

  • Hands-on knowledge of UNIX, and Oracle.
  • Familiar with Docker, Kafka, JAVA, WebSphere MQ and Couchbase, Shell scripting
  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
  • Ability to analyze and solve problems using learned techniques and tools.
  • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally.

Bonus if you have:

  • Have experience working in Finance, Capital Market, or FinTech.
  • Have functional knowledge in listed derivatives trade clearing domain – trade life cycle, different trade types, clearing houses, and clearing scenarios.
  • Ability to understand, apply and explain trade life cycle-related concepts.

What we offer you:


  • At FIS, you can learn, grow, and make an impact in your career. Our benefits include:
  • Flexible and creative work environment
  • A diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities.
  • Competitive salary and benefits

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