Change Management Consultant

3 weeks ago

Charlotte, United States Ustech Solutions Full time

Job Title: Change Management Consultant II

Job Location: Charlotte, NC 28202 (Hybrid)

Duration: 12 Months


Note:

  • Hybrid (In-office days (2-3 per week)
  • Looking for someone who can partner with program/project managers and be the functional change management expert and training liaison.
  • Needing individuals comfortable in fast-paced, innovative environments. Work may involve gap analysis, meeting facilitation, road-mapping, and supporting change across teams.
  • Can serve as a coach for Senior Leaders in helping them fulfill the role of a Change Sponsor. Willingness to adopt our five key imperatives: Live Our Purpose, Transform for the Future, Deliver Results the Right Way, Work as One, and Inspire Our People.


Job Description:

  • This position supports the Change Management team to help meet high impact, departmental goals for Natural Gas Operations Organization.


Responsibilities:

  • Applies all aspects of change management using consistent change management methodologies and practices including but not limited to stakeholder analysis, impact assessment, communications planning and curation, sponsorship planning, resistance management, implementation planning, risk assessment, training requirements analysis, and overall integration with other project activities.
  • Multi-task oriented and required to perform routine change management consultations for projects, processes, and change initiatives while being willing to adapt and change as business needs change.
  • Capacity to manage an assigned change portfolio independently and own allocations.
  • The role requires proficiency and comfort with Microsoft Office 365 and other Microsoft products, specifically Microsoft Teams and SharePoint
  • Excellent written and oral communication skills, as well as group presentation skills
  • Strong leadership qualities such as negotiation, conflict management, and influencing skills.
  • Ability to support training plans and workshops as a project liaison and change expert, experience with managing training content, logistics, facilitation desired.
  • Candidate should also be experienced in working with Agile and traditional development environments.
  • Should be comfortable talking and engaging with Senior Leaders as well as workforce out in the field.
  • Ability to work independently and act as a self-starter who is also safety conscious, reliable, and trustworthy.
  • Collaborates and networks with others to fully understand the business impacts and engage with stakeholders appropriately and professionally.
  • Team player who understands the value and benefits of a Change Manager and willing to socialize those with the business and leadership.
  • Maintains clear and consistent change communications by adhering to department policies, procedures, and styles for consistent look and tone; familiarity with AP style is a plus.
  • A baseline level of Prosci (ADKAR) knowledge is expected.


Basic requirements:

  • Bachelor’s Degree
  • 5 years relevant experience; 8+ in lieu of a degree
  • Ability to manage multiple tasks in a fast-paced environment.
  • Communications experience


Additional desired qualifications

  • Master’s degree in Organizational Leadership and Change, Communications, MBA, or Graphic Design is a plus.
  • Experience with managing training development content, logistics, facilitation strongly desired.
  • Experience in the utility industry preferred.
  • Prosci certification
  • ACMP accreditation
  • Learning and organizational development experience
  • Skills in graphic design and multi-media modes of communication


Education Requirement

  • Bachelor’s Degree with 5 years relevant experience, or 8+ years with relevant work in lieu of degree.

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