IVR Techno Functional Analyst

3 weeks ago

Charlotte, United States Net2Source Inc. Full time

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring "IVR Techno Functional Analyst / Project Manager " for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.


Position: IVR Techno Functional Analyst / Project Manager

Location: Charlotte NC (Onsite)

Type: Contract



Position Overview:

  • Experience with Conversational AI projects and KoreAI. Intent of the role is identification and development along with Business View is an added advantage.
  • Telecom or CRM ideally IVR related experience & services or other related industry experience
  • Experience with system integrations bonus experience with implementation with IVR and Conversational AI (any platform)
  • LC/NC Framework (knowledge)
  • Expertise in working closely with stakeholders to gather, document, and analyze business requirements, especially IVR systems.
  • Proficiency in creating business documentation such as BRDs, functional specs, and process flows.




About Net2Source, Inc.

Net2Source is an employer-of-choice for over 2200+ consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us

Want to read more about Net2Source?, Visit us at


Equal Employment Opportunity Commission

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 2200+ employees globally and 30 locations in US and operations in 20 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services.


Madhukar Singh

Email:madhukar@net2source.com

  • IVR Techno Functional Analyst

    3 weeks ago

    charlotte, United States Net2Source Inc. Full time

    Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring "IVR Techno Functional Analyst / Project Manager " for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+...

  • IVR Techno Functional Analyst

    3 weeks ago

    charlotte, United States Net2Source Inc. Full time

    Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring "IVR Techno Functional Analyst / Project Manager " for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+...

  • Techno Functional Business Analyst Position

    4 weeks ago

    Charlotte, North Carolina, United States Group Nine LLC Full time

    Job Title: Techno Functional Business Analyst PositionRole: We are seeking a skilled Techno Functional Business Analyst to join our team at Group Nine LLC. As a key member of our team, you will be responsible for analyzing business requirements and developing solutions to meet our clients\u0027 needs.Key Responsibilities: Analyze business requirements and...

  • Techno-functional Lead BA

    1 month ago

    Charlotte, United States Tek Leaders Inc Full time

    Role: Technofunctional Lead BA Location: Charlotte North Carolina (NC) Type of Hire Contract/ C2H Duration: 12 months EXPECTATIONs :Contact Center / IVR background and background related to Conversation AI (if not Kore.AI) If we are able to get someone with recent Kore.AI skill willing to work onsite then please share and we will attempt with the team ...

  • Techno-functional Lead BA

    1 month ago

    Charlotte, United States Tek Leaders Inc Full time

    Role: Technofunctional Lead BA Location: Charlotte North Carolina (NC) Type of Hire Contract/ C2H Duration: 12 months EXPECTATIONs :Contact Center / IVR background and background related to Conversation AI (if not Kore.AI) If we are able to get someone with recent Kore.AI skill willing to work onsite then please share and we will attempt with the team ...

  • echno - Functional Business Analyst

    3 weeks ago

    Charlotte, United States Group Nine LLC Full time

    Role: Techno - Functional Business Analyst Location: Charlotte NC (Fully Onsite) Duration: Long Term Contract Must Have: 1. IVR System must 2. Telecom background must 3. Billing systems (e.g. Amdocs, CSG etc.) 4. Conversation AI is a plus • Expertise in IVR systems and Conversational AI platform • BRDs, functional specs, user stories, Experience with...

  • Oracle EBS Techno-functional Consultant

    3 weeks ago

    charlotte, United States GyanSys Inc. Full time

    Seeking an Oracle EBS Techno-functional Consultant responsible for implementing Oracle E-Business Suite applications. Required Skills: Must have 7+ years of experience with at least two/three end-to-end implementations in Oracle Financials. Responsibilities of an Oracle EBS Techno-Functional Consultant include:•Understanding business processes: Having a...

  • Oracle EBS Techno-functional Consultant

    2 weeks ago

    Charlotte, United States GyanSys Inc. Full time

    Seeking an Oracle EBS Techno-functional Consultant responsible for implementing Oracle E-Business Suite applications. Required Skills: Must have 7+ years of experience with at least two/three end-to-end implementations in Oracle Financials. Responsibilities of an Oracle EBS Techno-Functional Consultant include:•Understanding business processes: Having a...

  • Oracle EBS Techno-functional Consultant

    3 weeks ago

    charlotte, United States GyanSys Inc. Full time

    Seeking an Oracle EBS Techno-functional Consultant responsible for implementing Oracle E-Business Suite applications. Required Skills: Must have 7+ years of experience with at least two/three end-to-end implementations in Oracle Financials. Responsibilities of an Oracle EBS Techno-Functional Consultant include:•Understanding business processes: Having a...

  • Oracle EBS Techno-functional Consultant

    3 weeks ago

    Charlotte, United States GyanSys Inc. Full time

    Seeking an Oracle EBS Techno-functional Consultant responsible for implementing Oracle E-Business Suite applications. Required Skills: Must have 7+ years of experience with at least two/three end-to-end implementations in Oracle Financials. Responsibilities of an Oracle EBS Techno-Functional Consultant include:•Understanding business processes: Having a...

  • Oracle EBS Techno-functional Consultant

    3 weeks ago

    Charlotte, NC, United States GyanSys Inc. Full time

    Seeking an Oracle EBS Techno-functional Consultant responsible for implementing Oracle E-Business Suite applications. Required Skills: Must have 7+ years of experience with at least two/three end-to-end implementations in Oracle Financials. Responsibilities of an Oracle EBS Techno-Functional Consultant include:•Understanding business processes: Having a...

  • Oracle Cloud HCM Techno-Functional Consultant

    3 weeks ago

    Charlotte, United States BroadAxis, Inc Full time

    This is a remote position. Job Title:  Oracle Cloud HCM Techno-Functional Consultant Location:  Charlotte, NC (Remote) Job Summary: We are seeking a Junior Oracle Cloud HCM Techno-Functional Consultant to support Capgemini's projects with Honeywell. The ideal candidate will bring 5-9 years of experience with Oracle HCM, specializing in key...

  • Techno Functional

    5 days ago

    Charlotte, United States Smart IT Frame LLC Full time

    Experience Level: 9 yearsNote: remoteExperience: 5+ years (in MTS and UPF)Must Have Skills: Strong Techno-Functional expertise with ACI MTS (money transfer sys) and UPF (Universal Payment Framework) required.(MTS is developed by ACI Worldwide. Candidate must have ACI MTS experienceMTS Technical Skills:Programming & MTS components• Experience in LINUX,...

  • Oracle Apps Techno/Functional Consultant

    3 weeks ago

    Charlotte, United States Pyramid Technology Solutions Full time

    Job Title: Oracle Apps Techno/Functional ConsultantLocation: Charlotte, NC (Onsite 4 days a week) They work remote of Friday’sDuration: 3-4 Months (with possibility of extension)Only Independent Contractors, cannot use 3rd party profiles. Must be able to work onsite in Charlotte, NC, for at least 4 days a week.Need to have very strong communication...

  • Oracle Apps Techno/Functional Consultant

    3 weeks ago

    charlotte, United States Pyramid Technology Solutions Full time

    Job Title: Oracle Apps Techno/Functional ConsultantLocation: Charlotte, NC (Onsite 4 days a week) They work remote of Friday’sDuration: 3-4 Months (with possibility of extension)Only Independent Contractors, cannot use 3rd party profiles. Must be able to work onsite in Charlotte, NC, for at least 4 days a week.Need to have very strong communication...

  • Product Owner IVR and Chat Specialist

    4 weeks ago

    Charlotte, North Carolina, United States BrightSpeed Full time

    Job Title: Product Owner IVR and Chat SpecialistAbout the Role:We are seeking a highly skilled Product Owner IVR and Chat Specialist to join our team at Brightspeed. As a Product Owner, you will be responsible for leading the development, launch, and lifecycle management of portfolio products and platforms for our Consumer Group and Business Group...

  • Oracle Apps Techno/Functional Consultant

    3 weeks ago

    Charlotte, NC, United States Pyramid Technology Solutions Full time

    Job Title: Oracle Apps Techno/Functional ConsultantLocation: Charlotte, NC (Onsite 4 days a week) They work remote of Friday’sDuration: 3-4 Months (with possibility of extension)Only Independent Contractors, cannot use 3rd party profiles. Must be able to work onsite in Charlotte, NC, for at least 4 days a week.Need to have very strong communication...

  • Analyst

    6 months ago

    Charlotte, United States Tata Consultancy Services Full time

    Skill: NLP Analyst Technology requirements: Min 4+ yrs hands on , SmartAssist, IVR Technologies, Java, Java Script, Python would be preferred. Good experience on Conversational AI Platform. Exposure to Gen AI and its concepts with conversational AI Products. Good experience in understanding the business requirements and creating chatbots in XO...

  • Techno Functional SAP BRIM Architect Bill to Cash

    1 week ago

    Charlotte, United States BrightSpeed Full time

    Job Description We are seeking an Innovative Techno Functional Architect for a future proof Bill to Cash process using SAP technologies including BRIM, FICA and FSCM, in a multi-cloud landscape to support Payments, Collections, Credit, and Disputes while providing an incredible user experience via portal and mobile for a start-up telco company. You will have...

  • Smart IT Frame LLC | Techno Functional

    6 days ago

    charlotte, United States Smart IT Frame LLC Full time

    Experience Level: 9 yearsNote: remoteExperience: 5+ years (in MTS and UPF)Must Have Skills: Strong Techno-Functional expertise with ACI MTS (money transfer sys) and UPF (Universal Payment Framework) required.(MTS is developed by ACI Worldwide. Candidate must have ACI MTS experienceMTS Technical Skills:Programming & MTS components• Experience in LINUX,...