Customer Service Representative

1 day ago


Charleston, United States Coforge Full time

Role: Customer Service Representative

Key Skills: Customer Service, customer support, customer experience via phone.

Experience: 1+ years

Location: South Charleston, WV

Mode of Hire: Full Time


We at Coforge are hiring Customer Service Representative with the following skillset:

  • Promoting and/saving products and services.
  • Providing an excellent customer experience via phone.
  • Negotiating and completing save/service order requests from customers.
  • Working with customers patiently, tactfully, and efficiently.
  • Accurately informing customers of various fees and adjustments.
  • Providing options to the customer based on product and service needs.
  • Active listening skills.
  • Ability to follow tactical call flows to optimize the customer experience.



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