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Solutions Engineer

3 months ago

Boulder, United States Ledgent Technology Full time

Location: Boulder, CO

Schedule: Hybrid (2 days in office, 3 days remote)

Type: Direct Hire, Full-Time

Salary: $85k - $100k

Industry: Legal


The Innovation Laboratory (ILab) harnesses experts in artificial intelligence, software development, and process improvement to work collaboratively with our legal practitioners and their valued clients to help define the future of law. Our team of developers assists in tailoring apps, dashboards, and web services to innovate and optimize client experience.


The Solutions Engineer will be responsible for configuring and adapting software applications that automate and increase the effectiveness of legal processes. She/he will work closely with legal practitioners and other innovators capturing user needs, helping develop optimal technical designs and solutions, and ensuring our solutions maximize value to our clients. This role requires technical and social skills to connect technology capabilities with end user needs.


Essential Duties/Responsibilities:

· Help build and adapt our portfolio of innovative solutions, collecting requirements and translating experiences with end users to desired software features and functionality

· Diagnose and solve technical and usability problems while maintaining a clear awareness and genuine appreciation of challenges facing non-technical users interacting with new technologies

· Work with legal platform API's (e.g., Microsoft Azure, Microsoft BI, iManage, etc.) for data collection and local analysis

· Write Python code to capture relevant data engineering and business logic

· Participate in the Agile software development process, including team Scrum

· Work closely with wide array of legal technology stakeholders including attorneys and legal staff, software engineers, data scientists, and business stakeholders to develop high impact, innovative solutions for the firm

· Understand and capture the needs and challenges of relevant business and technical domains of the legal industry.


Job Qualifications (Education, Experience and Certification):

· Bachelor's degree with strong academic credentials in a business-related, technical, or scientific discipline.

· 1-3 years professional experience in client-oriented roles, preferably in product development in the software industry and/or legal service delivery.

· 1-3 years of experience in software programming (e.g. Python, Javascript, etc.) in either a professional or academic-research environment with an interest in further developing this skill set

· Solid foundation in software development best practices

· Team-oriented personality, equally conversant and comfortable engaging in technical and stakeholder-centric forums.

· Familiarity with basic software development processes and technologies including version control, networking, web apps, databases, cloud services

· Familiarity with Linux/Unix development and deployment environment is a plus

· Interest in working at the intersection of technology and legal practice is a plus

· Experience working with cloud infrastructure and cloud-native development (e.g., Docker, Kubernetes, etc.) is a plus

· Experience developing software that leverages AI/ML functionality is a plus

· Experience with Agile principles, values and practices is a plus


Benefits:

· We work hard to promote work/life balance with a 37.5-hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees.

· Full-time employees become eligible for benefits on the date of hire, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD.

· Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match.

In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Company's Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.