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Associate Director Project Management
3 months ago
Associate Director of Project Management
About this role: MRM is seeking an Associate Director of Program Management. We are looking for a candidate who demonstrates strong verbal and written communication skills, who strives to manage both a portfolio of business and team in the field of Project Management.
Our ideal candidate will drive a positive and collaborative working environment and both lead and drive working relationships with clients, external partners and within the agency. This role requires the candidate to have an expert ability to work independently while identifying, analyzing, and resolving problems. This role also requires expert decision-making skills and the ability to communicate confidently and efficiently with managers and team members across all areas of the agency. Finally, the ideal candidate will possess strong management and leadership skills.
Responsibilities:
Responsible for a portfolio of projects (or programs) acting as a delivery lead
Effectively planning, problem solving and delivering to drive excellence
Drive the delivery team and partner with leaders in all departments to achieve business objectives
Expertly perform all aspects of project delivery from project scoping and definition to successful execution, and lessons learned
Interact and collaborate knowledgably with clients, partners, vendors and across the MRM network
Enhance/create processes and procedures, based on business objectives and opportunities to improve, streamline and/or automate
Steward and enforce project standards and business management systems
Lead/mentor APMs, PMs, SPMs and Program Managers; Likely will have direct reports
Foster client relationships and build inroads for new opportunities
Qualifications:
Excellent communication, interpersonal and problem-solving skills, including those with clients and senior agency team
Able to consistently demonstrate key leadership skills in leading the immediate and broader team and multiple direct reports to meet project and agency goals
Able to work expertly under pressure and very comfortable with change and complexity in dynamic environments
Able to shift readily between the "big picture" and the small-but-crucial details, knowing when to concentrate on each
Able to work expertly with clients, partners and vendors to deliver an overall solution
Understands, provides input to and gauges the quality of the project requirements and ensures alignment of the solutions
Able to expertly lead and motivate multi-disciplinary project teams
Able to expertly lead meetings with clients and agency team, and create/deliver persuasive presentations
Able to expertly manage multiple projects as one cohesive program
Able to sell and negotiate solutions
Excellent ability to apply concepts in strategy, marketing and brand management
Excellent management skills including coaching and mentoring of APMs, PMs and SPMs
Excellent leadership behavior and ability to act with managerial courage to motivate and influence team
Strong propensity to master business processes, as ADPM will implement program plans
Requirements:
Bachelor’s degree strongly preferred
Masters-level degree a plus
Detailed knowledge of pharmaceutical brand marketing including digital, broadcast, print, Medical/Legal/regulatory review, Launch experience a plus
PMP or other operational/organizational certification (Ital., Six Sigma) a plus
8+ years’ experience in project management or service management within a professional services company
2-3 years’ experience with direct management of team members strongly preferred
Agency or client-side experience strongly preferred
Expert skill level with MS Office experience, including Word, Excel, PowerPoint and Outlook strongly preferred
Expert skill level with MS Project or other project plan software (Smartsheet) strongly preferred
Expert skill level with production tools and proprietary software (Egnyte, JIRA, Content Management Systems, online routing, etc.) strongly preferred
Excellent knowledge of the web and related technologies including (user experience, web development, web services, integration, application management and hosting) strongly preferred
Strong experience with both traditional/non-digital and digital campaigns (including site, digital experiences, email and OLA projects) strongly preferred
Excellent experience with project methodologies, including agile, hybrid, and waterfall
Expert project management skills and experience including:
Schedule development, management, monitoring and oversight
Resource management and forecasting
Task and delivery management
Risk identification and management
Issue identification and management
Estimate development, tracking and forecasting project fees and costs, and overseeing APM, PM and SPM
Contribute to Project Scope of Work documents and audit to identify risks
Reconciling project or program fees and costs for client review across an Account
Delegation to support teams
About MRM
MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity—all to the service of helping businesses grow meaningful relationships with people. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit www.mrm.com.
We love our diverse workplace MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.