Project Management Supervisor

JOB SUMMARY: The Project Management Supervisor (PMS) oversees the full range of client deliverables for assigned brand(s) from project planning to final delivery. They manage a team of Project Managers at various levels, ensuring best practices are followed and deadlines are met. The PMS’s expertise allows them to drive large, complex development efforts for multichannel tactics while delegating smaller tactics to their team. The PMS actively champions crosscollaboration with agency departments including Account Management, Finance, Production, Creative, Editorial, Technology, Strategy, among others. The PMS proactively identifies ways to improve the efficiency of their brand(s) and works to implement those changes whenever possible.

ESSENTIAL FUNCTIONS:

Brand Responsibilities: Overseesthe full range of client deliverables for an assigned brand(s) from project planning to final delivery with regard to timing, quality, and budget.

Financial Responsibilities: Partners cross-functionally with Account and Finance to preserve good financial health of projects.

Operational Responsibilities: Awareness and adherence to department and agency-level policy, process, and procedures.

Talent Management: Supervises junior team members, and learns how to evaluate work, give constructive feedback, and delegate.

JOB DUTIES / RESPONSIBILITIES:

Brand Responsibilities

• Oversees full range of client deliverables for an assigned brand portfolio from project planning to final delivery with regard to timing, quality, and budget.

• Independently owns a brand vertical and partners with other project management leads to ensure consistency and quality across brand.

• Assists team in the management of complex projects and problems and advises how to approach an out-ofthe-ordinary project or ask.

• Oversees internal status and project meetings for assigned brand(s).

• Serves as content matter expert (CME) to answer client project-related questions and attend client meetings as needed.

• Takes proactive approach to managing risk at the brand level.

• Creates brand Gantt chart in partnership with Account.

• Collaborates with Account & PM team on creative briefs and charters.

• Solves project or client challenges in tight collaboration with internal stakeholders.

• Understands, upholds, and enforces internal procedures and brand requirements.

Financial Responsibilities

• Partners cross-functionally with Account and Finance to preserve good financial health of portfolios and verticals.

• Manages and oversees scopes and project budget estimates as needed.

• Reviews financial output reports, incoming briefs, and timelines/estimates from team prior to internal team review.

• Collaborates with Account on forecasting initiatives.

• Partners with the full brand team and Finance to drive and execute annual scope of work through agency approvals

Operational Responsibilities

• Continuously drives discussions and solutions towards organizational excellence.

• Awareness and implementation of agency billability and utilization guidance and metrics.

• Participates in forward planning.

• Effectively utilizes network dashboards to review project performance and ensure team is meeting critical KPIs.

• May participate in new business pitches and network level initiatives.

• Keeps accurate, organized files of projects past and present as per agency established protocols.

• Ensures completion of personal and direct report timesheets, expenses, and all other administrative duties accurately and on a timely basis.

Talent Management

• Manages, motivates, and mentors direct and indirect reports ensuring people, process and policy adherence.

]• Delegates incoming tasks and assignments to the Project Management team, ensuring open communication and timely completion of assigned work.

• Participates in hiring, staffing, and resourcing conversations.

• Interviews potential candidates and ensures smooth onboarding process for new hires.

• Completes performance review, promotes training and development, and partners with HR on employee relations issues for assigned team.

• Has a pulse on the culture of the team, ensuring decisions are made with an Equity, Diversity, and Inclusion lens.

EDUCATION:

DEGREE/DIPLOMA: Bachelor’s

AREA OF STUDY:Any area of study

REQUIRED/PREFERRED: Preferred

EXPERIENCE:

MINIMUM EXPERIENCE: 6 + years Project Management,

AREA OF EXPERTISE:Production or Marketing Operations/Administration, or related field.

REQUIRED/PREFERRED: Required Any Experience Pharmaceutical Marketing and Advertising Highly preferred

KNOWLEDGE, SKILLS, & ABILITIES:

Software:

o Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams) or equivalent platform.

o Proficient with Adobe Acrobat, and surface-level understanding of creative tools (Figma, Sketch, Photoshop).

o Strong knowledge of project management tools (Workfront, Microsoft Project, or equivalent) required.

o Proficient with financial management tools (e.g., SAP/Fiori or equivalent) required. • Multichannel production knowledge across print, video, and digital (websites, IVAs, emails, banner ads, and congress panels).

• Strong organizational skills.

• Strong verbal and written communication skills.

• Experience managing and mentoring direct reports. • Experience leading cross-discipline teams.

• Strong experience with campaign launch process highly preferred.

• Financial aptitude.

COMPETENCIES:

• Collaboration: Works effectively in a team to build and foster a collaborative environment.

• Multitasking: Juggles and prioritizes competing tasks and deliverables.

• Problem-Solving: Shows curiosity and interest in finding the cause of problems, chooses effective solutions, and takes the necessary action to resolve them.

• Engaged/Motivated: Is attentive, proactive, and shows interest in the subject.

• Attention to Detail: Self edits work and has a sharp focus on small details.

• Communication: Expresses ideas confidently, accurately, and clearly across multiple mediums (written and verbal).

• Organization: Creates clear goals, identifies and finds the resources (e.g., time, people, materials) needed to achieve them, and schedules tasks so that work is completed on time.

• Interpersonal Skills: Works effectively in a team environment and builds relationships with others. • Delegation: Capable of distributing and balancing workload among junior team.

• Leadership and mentorship: Trains, provides direction, and career guidance to direct reports.

SALARY:

• $100,000 to $130,000 annually

STATEMENT OF UNDERSTANDING:

This Job Description is not a contract of employment but serves as a reference for your mutual understanding of the terms and conditions associated with the position.

Your role may vary from this description, and you may be asked to perform other duties or have additional responsibilities outside of what’s outlined above. If you think that there are elements of this job description that are inaccurate, please speak with your manager and/or HR Partner.

There are three types of Employee Work Arrangements that classify where a person conducts work: In-Office, Hybrid, and Fully Remote. The amount of time an employee spends working virtually versus in person is dictated by their work arrangement classification, the demands of the role, the needs of the agency and their team, and a person’s performance.

This job description is not intended to include modifications consistent with providing a Reasonable Accommodation.