Collections Specialist

1 week ago

Cary, United States HireNetworks Full time

Collections Specialist – Cary, NC


Our Cary based client is seeking a Collections Specialist to become a part of their exceptional team. In this role, you are responsible for client account awareness, contacting clients with overdue accounts, and collecting outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. The Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.


This is a 3-month contract with the possibility of permanent placement for the right candidate. The selected candidate will report to the head of Risk Management. For this hybrid opportunity in Cary, NC, there is no relocation assistance or C2C consideration.


Role Responsibilities:

1. Monitor the firm’s accounts receivable and proactively identify overdue accounts.

2. Contact customers with overdue accounts and attempt to collect the overdue amount or negotiate a payment plan to collect in installments.

3. Use credit bureau data, post office information, internet searches, and other tools to locate customers who have moved or changed phone numbers.

4. Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.

5. Resolve customer issues and complaints concerning billing.

6. Define new processes as needed and offer suggestions on better procedures.

7. Comfortable working with all levels in a company from executives to engineers.

8. Submit regular reports on the status of unpaid accounts and any repayment progress.


Role Requirements:

1. Proven experience as a Collection Specialist or similar role with past success stories you love to share.

2. Knowledge of billing procedures and collection techniques (e.g. skip tracing).

3. Familiarity with laws related to debt collection (e.g. FDCPA).

4. Working knowledge of Excel and loves working with spreadsheets.

5. Has worked for a small company and loves wearing different hats at any given hour.

6. Excellent communication skills (written and oral) including customer service.

7. Skilled in negotiation.

8. Problem-solving skills and knows when to escalate a problem.

9. Detail oriented.

10. Must be able to pass a detailed background check.

11. High school diploma; Associate’s/Bachelor’s degree is a plus.


**Bonus points for someone who loves technology and enjoys trying new ways of doing things with AI or other technologies.**


Contact Martha Michaux mmichaux@hirenetworks.com with questions regarding this posting. A Word resume is preferred when applying.


When looking for a job, have you ever heard the phrase… it is not about what you know, it is who you know? At HireNetworks, it really is all about who we know.


Whether your current contract is coming to a close, you’re looking to advance your career or are a company on the hunt for new talent and wanting to expand…let HireNetworks put our networks to work for you.


To build an inclusive community where our partners, employees, customers, and candidates feel empowered to express their unique and diverse perspectives of the world.

  • Credit Card Collections Specialist

    3 weeks ago

    Cary, United States Accentuate Staffing Full time

    Accentuate Staffing is seeking a detail-oriented and proactive Collections Specialist to manage and execute business-to-business (B2B) collections for one of our clients in Cary, NC. The ideal candidate will focus on collecting outstanding payments from insurance companies, adjusters, and other corporate clients. This role is vital to maintaining the...

  • Accounts Receivable Specialist

    2 weeks ago

    Cary, North Carolina, United States Avidex Industries LLC Full time

    Job OverviewAvidex Industries LLC is seeking an experienced Accounts Receivable Specialist to join its Finance team. This role is pivotal in supporting the organization's credit activities and collections in a high-volume environment.Key ResponsibilitiesSupport credit activities and assist with collections in a high-volume environment.Engage in personal...

  • Credit Card Collections Specialist

    2 weeks ago

    Cary, NC, United States Accentuate Staffing Full time

    Accentuate Staffing is seeking a detail-oriented and proactive Collections Specialist to manage and execute business-to-business (B2B) collections for one of our clients in Cary, NC. The ideal candidate will focus on collecting outstanding payments from insurance companies, adjusters, and other corporate clients. This role is vital to maintaining the...

  • Data Specialist

    4 weeks ago

    Cary, United States MV Transportation Full time

    Data SpecialistJob Locations US-NC-CaryID 2024-8739Position Type Regular Full-TimeOverviewIf you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. ResponsibilitiesThe Data Specialist is an entry-level position and involves seeking and collecting relevant...

  • Medical Reimbursement Specialist

    1 month ago

    Cary, United States CornerStone Staffing Full time

    Staffing is seeking a Reimbursement Specialist with a great team work ethic and with experience in fast paced environment. If you have this experience so we have the right job for you! Job Title: Reimbursement Specialist   Location: Cary, NC (27513)   Pay: $21 - $22   Schedule:Must be available from 8 am to 8 pm EST as shifts vary  ...

  • Reimbursement Specialist

    1 month ago

    Cary, United States CornerStone Staffing Full time

    CornerStone Staffing is looking for a Reimbursement Specialist with a strong teamwork ethic and experience in a fast-paced environment. If you have the relevant experience, we have the perfect opportunity for you!Job Title: Reimbursement SpecialistLocation: Cary, NC (27513)Pay:$21 - $22 per hourSchedule: Availability required between 8 am and 8 pm EST;...

  • Urology Clinical Specialist

    4 weeks ago

    Cary, North Carolina, United States Associated Urologists of North Carolina, PA Full time

    Job Title: Urology Clinical SpecialistJob Summary:This position involves providing clinical care to patients, assisting with routine in-office procedures, and performing various tasks to support patient care. The ideal candidate will have strong communication skills, be able to multi-task, and maintain effective working relationships with healthcare...

  • Insurance Verification Specialist | Cary, NC

    2 weeks ago

    Cary, United States CornerStone Staffing Full time

    CornerStone Staffing is seeking a Reimbursement Specialist with a great team work ethic and with experience in fast paced environment. If you have this experience so we have the right job for you! Job Title : Reimbursement Specialist Location: Cary, NC (27513) Pay: $21 - $22 Schedule: Must be available from 8 am to 8 pm EST as...

  • Residential Lawn Specialist

    7 days ago

    Cary, United States TruGreen Full time

    R20594100889240 James Jackson Avenue, Cary, North Carolina 27513T ruGreen accepts applications on an ongoing basis. Job Description Field Operations Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn‘t equally impact our future.We know...

  • Floor Maintenance Specialist

    1 month ago

    Cary, North Carolina, United States Healthcare Services Group Full time

    Job Summary:As a Floor Tech at Healthcare Services Group, you will be responsible for performing floor maintenance of hard surface and carpet, including dusting, wet mopping, stripping, waxing, buffing, shampooing, extraction, and bonneting. You will also complete assigned cleaning areas according to schedule and collect and dispose of trash while recycling...

  • Polysomnographic Specialist

    2 weeks ago

    Cary, North Carolina, United States WakeMed Full time

    Job Summary:The Polysomnographic Technologist will perform comprehensive overnight Polysomnographic testing, provide appropriate patient care, and complete scoring and analysis of test results.Key Responsibilities:Greet and orient patients to the Sleep LabExplain procedures to patients and address questions and concernsReview patient history and physical...

  • Emergency Veterinary Technician

    1 month ago

    Cary, North Carolina, United States Veterinary Emergency Group Full time

    About UsVeterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is to provide exceptional patient care and customer service in a fast-paced emergency environment.Our CultureWe value a "customer first" mentality and a true, employee-centric work environment. Our team is dedicated to...

  • Commercial Client Specialist II

    6 months ago

    Cary, United States Truist Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Sales Support  1. Assist Relationship Mangers by providing sales support, including assistance with pipeline accuracy,...

  • Member Support Specialist I

    7 days ago

    Cary, United States First Flight Federal Credit Union Full time

    SUMMARY: This position is primarily responsible for serving as the main point of contact for members contacting the Credit Union regarding financial services and products, deposit and loan account maintenance and online banking support. This position is also responsible for assisting with various back office operation duties. The role is FULL-TIME, HYBRID,...

  • Lead, Physical Therapist

    5 months ago

    Cary, United States Wake County Public Schools Full time

    OverviewPOSITION TITLE (Oracle title) LEAD PHYSICAL THERAPIST (PT) WORKING TITLE Lead Physical Therapist SCHOOL/DEPARTMENT Special Education Services (SES) LOCATION Crossroads II, Cary, NC PAY GRADE Occupational Therapists and Physical Therapists Salary Schedule FLSA STATUS Exempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday...