Renewals/ Quoting Desk Analyst

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Waltham, United States Insight Global Full time

A company based out of the Boston area is looking for a renewals consultant to join their team for a 6 month hybrid contract with possible extensions. This person will be responsible for working alongside the sales time and getting quotes sent out to current and new customers. This individual can work out of their Waltham, MA or Austin TX office. They will be in charge of high volume quoting.


Day to day their responsibilities will include:

* Support the Renewals team with exceeding monthly/quarterly financial targets

* Responsible for the quoting of Maintenance/Subscription Renewals for an assigned territory

* Supervise email requests, tasks, and questions received in a general mailbox and taking the correct action on them in a timely fashion

* Expected to become a Super User for renewal quoting processes

* Work with the Renewals Team to package and present quoting proposals to customers

* Comfort with quoting complex contracts for multiple products with usage and price increases

* Provide timely proposals and quotes in line with terms of customer and/or partner agreements

* Capture, maintain, and disseminate accurate and relevant information using Salesforce.com

* Assist with forecasting renewal pricing and multi-year options

* Work collaboratively with internal resources such as Sales Operations, Finance, and Legal to process renewals per company guidelines

* 2+ years of experience within sales or renewals operations in a deal desk or similar role

* Contract/quoting experience

* Highly organized with strong attention to detail

* Proficient with Microsoft Excel and a CRM system like Salesforce.com

* Strong oral, written and presentation skills

* Comfort managing and negotiating a large volume of renewals



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