Desktop Support Specialist

1 month ago

Manteca, United States SISL Global Full time

IT Desktop Support Technician L1


We are seeking a motivated and skilled Field Support Technician to join our field support team assigned to a large healthcare organization. As a key member of our larger IT services delivery operation, you will provide on-site and hands-on technical support to our end users, working closely with our Service Desk and remote teams to resolve complex issues and ensure a smooth and efficient user experience.

Key Responsibilities

On-site Hardware and Software Support:

  • Troubleshoot and resolve complex hardware and software issues for desktops, laptops, mobile devices, peripherals, scanners, printers, and associated software.
  • Perform break-fix repairs, desk-side support, software and hardware IMACD (Install, Move, Add, Change, Dispose) tasks, data migration, refreshes, and other related activities.
  • Provide on-site technical assistance for updates, configuration changes, and software installations.
  • Troubleshoot and resolve basic printer issues.
  • Identify and proactively address potential issues that may impact user experience.

Ticket Management and Communication:

  • Manage assigned tickets, ensuring timely resolution and closure within service level agreements.
  • Communicate effectively with end users by phone and email, providing updates on ticket status and prompt follow-up as needed.
  • Coordinate with other support groups for seamless issue resolution.

Collaboration and Support:

  • Provide IT support for on-site or off-site events and meetings, including site setup, coordination with venue IT/AV contacts, and stand-by support.
  • Provide IT support for disaster recovery and immediate response in emergency situations at local sites.
  • Provide on-call support outside of business hours on a rotational basis.

Networking Fundamentals:

  • Demonstrate familiarity with basic networking concepts and equipment.
  • Possess the ability to find and trace fiber or copper cabling.
  • Have a basic understanding of network services like DNS and DHCP.

Communications Technology:

  • Possess familiarity with analog, VoIP, and fax communications technology.


Qualifications

Experience: 1-3 years of experience in field services or desktop support.

  • Education: BS/BA in Computer Science, Information Systems, or equivalent combination of education and experience.
  • CompTIA A+ certification or equivalent.

Technical Skills

  • Experience with various desktop systems, operating systems, and technical environments.
  • Proven expertise in supporting Windows operating systems, Microsoft Office, VPN, local and network printing, desktop computers, and mobile devices.
  • Ability to install and troubleshoot a wide range of applications.
  • Possess excellent troubleshooting skills to isolate the root cause of an issue.

Soft Skills

  • Excellent customer service orientation and verbal communication skills.
  • Strong analytical thinking and problem-solving abilities.
  • Ability to work independently and prioritize tasks effectively.
  • Keen discretion and strong integrity, demonstrating trustworthiness and maintaining confidentiality.

Other:

  • Flexible for travel to remote sites or clusters.
  • Ability to lift 50 lbs to waist level.

  • Desktop Support Specialist

    3 weeks ago

    manteca, United States SISL Global Full time

    IT Desktop Support Technician L1We are seeking a motivated and skilled Field Support Technician to join our field support team assigned to a large healthcare organization. As a key member of our larger IT services delivery operation, you will provide on-site and hands-on technical support to our end users, working closely with our Service Desk and remote...

  • Desktop Support Specialist

    2 weeks ago

    manteca, United States SISL Global Full time

    IT Desktop Support Technician L1We are seeking a motivated and skilled Field Support Technician to join our field support team assigned to a large healthcare organization. As a key member of our larger IT services delivery operation, you will provide on-site and hands-on technical support to our end users, working closely with our Service Desk and remote...

  • Desktop Support Specialist

    2 weeks ago

    Manteca, CA, United States SISL Global Full time

    IT Desktop Support Technician L1We are seeking a motivated and skilled Field Support Technician to join our field support team assigned to a large healthcare organization. As a key member of our larger IT services delivery operation, you will provide on-site and hands-on technical support to our end users, working closely with our Service Desk and remote...

  • CT Imaging Specialist

    4 weeks ago

    Manteca, California, United States HealthCare Support Full time

    CT Technologist OpportunityHealthCare Support is seeking a skilled CT Technologist to join their team for a 13-week contract in California. This role offers a competitive hourly rate of $47 and a comprehensive benefits package, including immediate enrollment in health insurance, dental insurance, and employee assistance programs.Key Responsibilities:Operate...

  • IT Network Specialist

    3 weeks ago

    Manteca, California, United States Coneth Solutions Full time

    Job Summary:Coneth Solutions, Inc. is a managed IT services and cybersecurity firm in the Central Valley. We provide automated services and support and IT consulting for small and medium-sized businesses under 100 endpoints throughout Northern California.We are seeking an IT Network Professional to provide server and network administration and project...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Manteca, California, United States HealthCare Support Full time

    CT Technologist OpportunityHealthCare Support is seeking a skilled CT Technologist to join their team for a 13-week contract in California.Benefits of Working with HealthCare Support:• Immediate enrollment in health insurance• Dental insurance• Life insurance• Employee Assistance Program (EAP)• Access to open investment accounts• Licensure and...

  • CT Technologist CT Tech Specialist

    4 weeks ago

    Manteca, California, United States HealthCare Support Full time

    CT Technologist CT Tech OpportunityHealthCare Support is seeking a skilled CT Technologist CT Tech for a 13-week contract in Manteca, California. This role offers a unique blend of technical expertise and patient care.Benefits of Working with HealthCare Support: Immediate enrollment in health insurance Dental insurance Life insurance Employee Assistance...

  • Project Support Specialist

    4 weeks ago

    Manteca, California, United States Dewberry Engineers Incorporated Full time

    Job Title: Project Support SpecialistAt Dewberry Engineers Incorporated, we are seeking a highly skilled Project Support Specialist to join our team. This is an excellent opportunity for an enthusiastic and talented individual to work in a great working environment and apply the latest technology.Job Summary:The Project Support Specialist will provide...

  • Executive Support Specialist

    1 month ago

    Manteca, California, United States NATIVE DIRECTIONS INC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Executive Support Specialist to provide comprehensive administrative support to our executive team. The ideal candidate will have a strong background in executive support, excellent communication and interpersonal skills, and the ability to prioritize tasks and manage competing deadlines.Key...

  • Executive Support Specialist

    4 weeks ago

    Manteca, California, United States NATIVE DIRECTIONS INC Full time

    Job DescriptionAt Native Directions Inc, we are seeking a highly skilled and organized Executive Support Specialist to provide comprehensive administrative support to our executive team. The ideal candidate will have a strong background in executive support, administrative assistance, or office management, with a proven track record of delivering exceptional...

  • Travel CT Technologist

    4 weeks ago

    Manteca, California, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join their team in Manteca, California.Job Requirements:Specialty: CT TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelBenefits:Up to $500 travel reimbursement paid out first checkOvertime and Loyalty...

  • CT Technologist

    4 weeks ago

    Manteca, California, United States HealthCare Support Full time

    CT Technologist Job DescriptionHealthCare Support is seeking a skilled CT Technologist to join their team for a 13-week contract in California. As a CT Technologist, you will be responsible for operating computed tomography scanners to produce high-quality images of the body's internal structures. The ideal candidate will have appropriate licensure within...

  • CT Technologist

    4 weeks ago

    Manteca, California, United States HealthCare Support Full time

    CT Technologist OpportunityHealthCare Support is seeking a skilled CT Technologist for a 13-week contract in California. This role offers a unique blend of technical expertise and patient care.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open...

  • Imaging Technologist

    3 weeks ago

    Manteca, California, United States HealthCare Support Full time

    HealthCare Support is seeking an experienced Imaging Technologist for a 13-week contract based in Manteca, California. This role involves working as a CT Technologist where you will be responsible for operating CT scanners, taking images, and ensuring high-quality patient care. Benefits of Working with HealthCare Support:✓ Immediate enrollment in health...

  • Radiologic Technologist

    3 weeks ago

    Manteca, California, United States HealthCare Support Full time

    Job Opportunity:We are seeking a skilled CT Technologist to join our team at HealthCare Support. As a travel CT Technologist, you will have the opportunity to work in a variety of settings and locations, including Manteca, California.Job Details:Discipline: Allied Health ProfessionalShift: 8 hoursEmployment Type: TravelBenefits:Immediate enrollment in Health...

  • IT Network Professional

    2 months ago

    Manteca, United States Coneth Solutions Full time

    Job DescriptionJob DescriptionConeth Solutions, Inc. is a managed IT services and cybersecurity firm in the Central Valley.We provide automated services and support and IT consulting for small and medium sized businesses under 100 endpoints throughout Northern California.We are looking for IT Network professionals to provide server and network administration...

  • Family Support Specialist

    4 weeks ago

    Manteca, California, United States Victor Full time

    Job Summary:At Victor, we are seeking a skilled Family Support Counselor to provide support services to individuals and families in our designated programs. As a Family Support Counselor, you will work under the direct supervision of a designated Supervisor to provide individualized support services, including referrals, advocacy, and linkage and case...

  • Family Support Specialist

    4 weeks ago

    Manteca, California, United States Victor Full time

    Job Summary:Under the direct supervision of the assigned Supervisor, the Family Support Counselor has responsibility for providing support services to individuals and families as identified in the designated program and/or individualized plan. Services apply to youth in 24-hour residential treatment and/or consumer/clients in community based programs.Key...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Manteca, California, United States OneStaff Medical Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:OneStaff Medical is seeking a skilled Diagnostic Imaging Specialist to join their team. As a Diagnostic Imaging Specialist, you will be responsible for operating medical imaging equipment to produce high-quality images for diagnostic purposes.Responsibilities:•⁠ Operate CT scanners and other medical...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Manteca, United States OneStaff Medical Full time

    OneStaff Medical is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in California. Job Details Specialty: Diagnostic Imaging Discipline: Allied Health Professional Duration: 13 weeks Shift: 10 hours, days Employment Type: Travel As a Diagnostic Imaging Specialist, you will be responsible for operating computed tomography (CT) scanners...