Veterinary Practice Administrator

3 weeks ago


Durham, United States Page Point Animal Hospital and Pet Resort Full time

Practice Administrator Wanted: Join Our Growing Team at Page Point Animal Hospital and Pet Resort

Are you a dynamic leader with a passion for creating exceptional experiences? Page Point Animal Hospital and Pet Resort, a privately owned animal hospital and pet resort, is seeking a motivated Practice Administrator to drive our growing team towards new heights of success. Since our inception in 2019, we've committed ourselves to providing a low-stress environment for both our patients and clients while fostering a healthy work-life balance for our staff. We utilize Fear Free techniques and the latest technology to deliver compassionate, top-tier care. Our advanced medical equipment includes digital x-ray, dental x-ray, therapeutic cold laser, laparoscopy, and ultrasound.


Over the past five years, Page Point Animal Hospital has experienced remarkable growth, evolving into a bustling five-doctor small animal practice renowned for its exceptional care and comprehensive services. Our Pet Resort has also become a cherished sanctuary for pets, offering a welcoming and comforting "home away from home" for many animals in our community. This expansion reflects our unwavering commitment to enhancing the well-being of our patients and providing peace of mind to their owners, solidifying our reputation as a trusted and beloved destination for both veterinary care and pet accommodation.


What are we looking for?

We are on the lookout for a standout individual who excels in driving the growth of a veterinary practice and pet resort through innovative strategic initiatives, visionary leadership, and fostering a vibrant, positive workplace culture. While experience in the veterinary field is advantageous, it is not a prerequisite. We especially value candidates who hold a CVPM certification, as it reflects a commitment to excellence and professional growth in practice management. If you have a demonstrated ability to elevate business performance and inspire teams, we encourage you to bring your expertise to our dynamic and evolving environment.


Benefits:

  • Competitive salary starting at $85k/year, commensurate with experience.
  • Medical, Dental, and Vision insurance after 90 days (hospital covers 50% of premiums).
  • Simple IRA with 3% employer match.
  • Generous Pet Care discount
  • Flea/Tick/Heartworm prevention provided at no cost.
  • Generous PTO
  • Continuing Education (CE) and dues reimbursement.
  • Uniform Allowance
  • Office Expense Allowance


Key Responsibilities:

As our Practice Administrator, you will be responsible for:

  • Oversight of daily operations of the hospital and pet resort
  • Employee support, coaching, correction, development, and motivation
  • Development and implementation of various growth strategies in conjunction with the Practice Owners
  • Monitor and manage facility, IT, administrative and labor costs
  • Analyze, forecast, and make recommendations regarding revenue, DVM productivity, profit margins, capital expenditures, budgeting, and AR/AP
  • Streamline and establish protocols for staff/client interactions
  • Demonstrate and reinforce the highest level of client service. Function as client liaison, managing client relationships when necessary
  • Help design and implement marketing strategy to ensure continual growth of the practice
  • Participate in industry and community activities, while also developing new and unique marketing projects and events
  • Maintain compliance with all laws, regulations, policies, benefits, and contracts
  • Establish goals for the practice/pet resort and staff. Plan and lead employee meetings
  • Staff hiring, training, disciplining, and terminating as required
  • Develop staff initiatives, support, resources, etc. that support the culture of Page Point Animal Hospital & Pet Resort
  • Other duties as assigned


If you’re ready to bring your expertise to a vibrant and rapidly growing practice, and thrive in a role that combines leadership, innovation, and compassion, we want to hear from you Join Page Point Animal Hospital & Pet Resort in shaping the future of veterinary care and pet hospitality and become a pivotal part of our dedicated team


Page Point Animal Hospital & Pet Resort works with Blue Heron Consulting Veterinary Hiring Services to manage the interview process. To allow our team to focus on patient care, please do not contact the hospital directly.



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