System Administrator
3 weeks ago
Key Responsibilities
- Manage Office 365 SaaS applications and Azure AD environments.
- Install, configure, and troubleshoot virtual servers and desktops within a VMWare infrastructure.
- Assist the IT Manager in maintaining on-site servers and clustered VMWare and XenServer environments.
- Support the Digital Services team in maintaining AWS servers (primarily Linux) hosting databases and custom web applications.
- Oversee network and email accounts for hybrid work environments.
- Provide advanced IT support to staff, addressing escalated issues beyond helpdesk capabilities.
- Contribute to infrastructure projects, including maintenance and documentation of core systems.
- Install, upgrade, and troubleshoot software, hardware, and network printers.
- Set up and troubleshoot mobile devices.
- Be available for occasional on-call support and scheduled system maintenance outside regular work hours.
Qualifications
Required Experience:
- 5–7 years of progressively responsible IT experience.
- Relevant certifications or education in technology/computer science can substitute for up to five years of experience (e.g., MCSA or MCSE certifications preferred).
Technical Skills:
- Advanced knowledge of Microsoft technologies, including Office 365 administration, Active Directory, and Group Policies.
- Strong troubleshooting skills across Microsoft operating systems (Windows 10, 11, and Windows Server).
- Expertise with VMWare and/or Citrix XenServer virtualization technologies.
- Advanced understanding of networking (e.g., IP addressing, DNS, DHCP, VLANs).
- Familiarity with Linux systems (preferably Ubuntu).
- Experience with MS SQL is preferred.
- Knowledge of GIS systems (e.g., Esri, QGIS) is a plus.
- Experience with physical server interconnections and SAN hardware (IBM or Dell/EMC preferred).
Soft Skills:
- Strong communication skills for both technical and non-technical audiences.
- Exceptional time management and problem-solving abilities.
- Demonstrated commitment to continuous learning and adoption of modern technologies.
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