ERP System Administrator

4 weeks ago

Coral Gables, United States Leeds Professional Resources Full time

**HYBRID - RELO OFFERED**


SUMMARY


Our Miami-based client is looking to hire a Senior ERP Administrator to their team to support their ERP implementation. This position will be responsible for ensuring the reliable performance, integrity, smooth operation, maintenance, and security of their ERP system.


RESPONSIBILITIES

  • Oversee the administration of the ERP system, including configuration, maintenance, and troubleshooting.
  • Troubleshoot and resolve any ERP-related hardware, software, user access, or other system issues.
  • Integrate ERP systems and applications with software solutions to streamline business processes and data flow.
  • Plan, test, implement, and deploy new ERP modules, upgrades, and patches based on business needs.
  • Develop departmental processes, policies, and procedures to ensure best practices in ERP data administration.
  • Monitor and review support requests, ensuring timely response and resolution of issues or bugs.
  • Customize ERP system modules based on user requirements and business processes to enhance performance and user satisfaction.
  • Manage system upgrades and patches to keep the software updated.
  • Enforce data integrity and security policies within the ERPS system to protect sensitive information and comply with regulations.
  • Create user manuals and conduct training sessions to empower end-users in effective ERP system usage.
  • Regularly assess system metrics and conduct audits to identify areas for improvement.
  • Collaborate with ERP vendors for technical support, system enhancements, and integration with other business applications.


QUALIFICATIONS

  • Bachelor's Degree in Management Information Systems, Computer Science, or a similar discipline is highly recommended.
  • Medium-advanced knowledge of the Pentagon 2000SQL system is required.
  • Knowledge of the Citrix system is a plus.
  • 5+ years of experience managing ERP systems in a complex organizational environment.
  • Strong problem-solving skills for troubleshooting ERP issues.
  • Knowledge of ERP systems, their architecture, and integration.
  • Ability to plan and implement ERP upgrades and patches.
  • Fluent in Microsoft T-SQL or similar query language.

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