IT Controller Specialist

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Chicago, United States EPITEC Full time

Epitec


POSITION:

Program Manager


JOB TYPE:

W2, 11 month contract


LOCATION:

Chicago, IL


JOB SUMMARY FOR PROGRAM MANAGER:


  • We are seeking an IT Controller Specialist to join our leading client's team. This role reports to the IT Resiliency organization. The IT Resiliency team manages the execution and oversight of the global Disaster Recovery program across multiple functions. This role will engage with many stakeholders across the business, technology, and other corporate function groups to manage Disaster Recovery Issue Remediation and Tracking.
  • The successful candidate will be responsible for working with Resiliency Coordinators and Engineers through analysis, execution of tests, as well as application and infrastructure teams to identify gaps in the recovery processes. The candidate will be responsible for data gathering, independently planning and executing specific reviews, identifying issues and underlying root-cause analysis, and communicating findings effectively.
  • Pay Range: $76- $81/hour



RESPONSIBILITIES FOR PROGRAM MANAGER:


  • Works with key stakeholders and engineers to identify and assess risks and their impacts on business processes through the planning and execution of DR test events.
  • Assists with the disaster recovery testing and post-test analysis. Conducts post incident assessments, track lessons learned and remediation efforts including future enhancements.
  • Work closely with technical teams or subject matter experts to seek a path of remediation/closure from each risk/issue in this risk repository.
  • Develops and maintains a risk register for defined issues, risks. Creates executive reports monthly to identify open/unaddressed issues.
  • Creates visualization dashboards and reports in Azure DevOps.
  • Makes sure that the Recovery plans are complete and adhere to IT regulatory policies and service level objectives within Northern Trust.
  • Coordinates with application owners, Infrastructure SMEs, and stakeholders for data gathering and accuracy, and tracks items to closure.
  • Tracks and confirms that applications have participated in DR tests/activities as defined by NT policy.
  • Performs Gap Analysis for applications with respect to DR activities/ plans.



REQUIRED EXPERIENCE FOR PROGRAM MANAGER:


  • Understanding of Disaster Recovery testing and methodology.
  • Knowledge of Application criticality/ assessment in an organization.
  • Practical experience in both technology infrastructure and application architecture.
  • Bachelor's degree or equivalent experience.
  • 4+ years as project manager, technical specialist, or senior business analyst operating at enterprise scale.
  • Advanced technical problem-solving skills.
  • Must have the ability to build relationships, proactively engaging teammates, business SMEs, product architects, and other software engineers to gain alignment and deliver on commitments.
  • Experience working in a team-oriented, collaborative environment is essential.



SKILLS AND QUALIFICATIONS FOR PROGRAM MANAGER:


  • Advanced proven experience in Power Automate, Power BI, and SharePoint workflows is a major plus.
  • Developed solutions using Microsoft Power Platform architecture or Power Apps (Canvas & Model-driven apps).
  • Automated business processes with Power Automate (Flow).
  • Created enhanced process workflows and transition data across multiple applications.
  • Created reports, build dashboards, integrate with ADO.
  • Experience in ServiceNow tool is a plus.
  • Experience with Fusion would be an advantage.
  • Financial or Regulatory domain experience a plus.

Epitec


POSITION:

Program Manager


JOB TYPE:

W2, 11 month contract


LOCATION:

Chicago, IL


JOB SUMMARY FOR IT CONTROLLER SPECIALIST:


  • We are seeking an IT Controller Specialist to join our leading client's team. This role reports to the IT Resiliency organization. The IT Resiliency team manages the execution and oversight of the global Disaster Recovery program across multiple functions. This role will engage with many stakeholders across the business, technology, and other corporate function groups to manage Disaster Recovery Issue Remediation and Tracking.
  • The successful candidate will be responsible for working with Resiliency Coordinators and Engineers through analysis, execution of tests, as well as application and infrastructure teams to identify gaps in the recovery processes. The candidate will be responsible for data gathering, independently planning and executing specific reviews, identifying issues and underlying root-cause analysis, and communicating findings effectively.
  • Pay Range: $76- $81/hour



RESPONSIBILITIES FOR IT CONTROLLER SPECIALIST:


  • Works with key stakeholders and engineers to identify and assess risks and their impacts on business processes through the planning and execution of DR test events.
  • Assists with the disaster recovery testing and post-test analysis. Conducts post incident assessments, track lessons learned and remediation efforts including future enhancements.
  • Work closely with technical teams or subject matter experts to seek a path of remediation/closure from each risk/issue in this risk repository.
  • Develops and maintains a risk register for defined issues, risks. Creates executive reports monthly to identify open/unaddressed issues.
  • Creates visualization dashboards and reports in Azure DevOps.
  • Makes sure that the Recovery plans are complete and adhere to IT regulatory policies and service level objectives within Northern Trust.
  • Coordinates with application owners, Infrastructure SMEs, and stakeholders for data gathering and accuracy, and tracks items to closure.
  • Tracks and confirms that applications have participated in DR tests/activities as defined by NT policy.
  • Performs Gap Analysis for applications with respect to DR activities/ plans.



REQUIRED EXPERIENCE FOR IT CONTROLLER SPECIALIST:


  • Understanding of Disaster Recovery testing and methodology.
  • Knowledge of Application criticality/ assessment in an organization.
  • Practical experience in both technology infrastructure and application architecture.
  • Bachelor's degree or equivalent experience.
  • 4+ years as project manager, technical specialist, or senior business analyst operating at enterprise scale.
  • Advanced technical problem-solving skills.
  • Must have the ability to build relationships, proactively engaging teammates, business SMEs, product architects, and other software engineers to gain alignment and deliver on commitments.
  • Experience working in a team-oriented, collaborative environment is essential.



SKILLS AND QUALIFICATIONS FOR IT CONTROLLER SPECIALIST:


  • Advanced proven experience in Power Automate, Power BI, and SharePoint workflows is a major plus.
  • Developed solutions using Microsoft Power Platform architecture or Power Apps (Canvas & Model-driven apps).
  • Automated business processes with Power Automate (Flow).
  • Created enhanced process workflows and transition data across multiple applications.
  • Created reports, build dashboards, integrate with ADO.
  • Experience in ServiceNow tool is a plus.
  • Experience with Fusion would be an advantage.
  • Financial or Regulatory domain experience a plus.

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