Disaster Recovery Specialist

Found in: Appcast Linkedin GBL C2 - 3 weeks ago

Chicago, United States Dexian IT Solutions Full time

Disaster Recovery Consultant / IT Resiliency Team Controller

Location: Chicago, IL or Tempe, AZ - onsite 3 days per week (flexible days/times)

Duration: 1 year -18 months+


Overview / Role:

The IT Disaster Recovery Specialist is a governance and risk remediation role that reports to the IT Resiliency organization. The IT Resiliency team manages the execution and oversight of the global Disaster Recovery program across multiple functions. This role will engage with many stakeholders across the business, technology, and other corporate function groups to manage Disaster Recovery Issue Remediation and Tracking.


The successful candidate will be responsible for working with Resiliency Coordinators and Engineers through analysis, execution of tests, as well as application and infrastructure teams to identify gaps in the recovery processes. The candidate will be responsible for data gathering, independently planning and executing specific reviews, identifying issues and underlying root-cause analysis, and communicating findings effectively.


The ideal person has experience with Risk Management, DR projects, and a strong understanding of governance and risk.


Qualifications (must haves):

> Understanding of Disaster Recovery testing and methodology.

> Knowledge of Application criticality/ assessment in an organization.

> 3-5+ years overall experience operating at enterprise scale.

> Advanced technical problem-solving skills.

> Practical experience in both technology infrastructure and application architecture.

> Must be able to build relationships, proactively engaging teammates, business SMEs, product architects, and other software engineers to gain alignment and deliver on commitments.

> Experience working in a team-oriented, collaborative environment is essential.


Nice to Have (not required):

> Experience taking data out of one tool and converting it into another message using Power Automate, Power BI, and SharePoint workflows is a major plus.

> Developed solutions using Microsoft Power Platform architecture or Power Apps (Canvas & Model-driven apps).

> Automated business processes with Power Automate (Flow).

> Create enhanced process workflows and transition data across multiple applications.

> Create reports, build dashboards, and integrate with ADO.

> Experience in ServiceNow tool and/or Fusion would be an advantage. If not, we will teach you.

> Financial or Regulatory domain experience a plus.


Tasks & Responsibilities:

Risk Remediation

> Works with key stakeholders and engineers to identify and assess risks and their impacts on business processes through the planning and execution of DR test events.

> Assists with the disaster recovery testing and post-test analysis. Conducts post incident assessments, track lessons learned and remediation efforts including future enhancements.

> Work closely with technical teams or subject matter experts to seek a path of remediation/closure from each risk/issue in this risk repository

> Develops and maintains a risk register for defined issues, risks. Creates executive reports monthly to identify open/unaddressed issues.

> Creates visualization dashboards and reports in Azure DevOps.

> Be involved in the day-to-day DR events. (Last year they had 14 total. Should be able to do some shift work during 4-5 weekends in a one-year period)

Framework and Governance

> Makes sure that the Recovery plans are complete and adhere to IT regulatory policies and service level objectives.

> Coordinates with application owners, Infrastructure SMEs, and stakeholders for data gathering and accuracy, and tracks items to closure.

> Tracks and confirms that applications have participated in DR tests/activities as defined by NT policy.

> Performs Gap Analysis for applications with respect to DR activities/ plans.

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