Director of Ecommerce

2 weeks ago

Irving, United States MATHESON Full time

**THIS POSITION CAN BE IN IRVING TX OR WARREN, NJ**


JOB SUMMARY

The Director of Ecommerce is responsible for driving the Matheson’s online sales growth, enhancing the customer experience, and maximizing the company's ecommerce capabilities. This position plays a crucial role in shaping the company's ecommerce strategy and ensuring its successful implementation. Successful implementation to include B2B and B2C sales of hard-goods, safety and spec gas equipment products.


ESSENTIAL FUNCTIONS

Strategy Development: Develop and execute the overall ecommerce strategy for the company, aligning it with the organization's goals and objectives.


Team Management: Lead and manage a team of ecommerce professionals, including ecommerce customer service team, analysts, and developers, to ensure the successful implementation of ecommerce initiatives.


Website Management: Oversee the development and maintenance of the company's ecommerce website, ensuring optimal functionality, user experience, and customer satisfaction.


Sales and Revenue Growth: Drive sales and revenue growth through effective ecommerce strategies, including online marketing, promotions, pricing, and product assortment.


Customer Experience: Continuously improve the customer experience on the ecommerce platform, ensuring a seamless and personalized shopping experience.


Analytics and Reporting: Utilize data and analytics to measure and optimize the performance of the ecommerce platform, identifying trends, opportunities, and areas for improvement.


Vendor Management: Manage relationships with ecommerce technology vendors, ensuring the selection of appropriate tools and platforms that support the company's ecommerce goals.


Cross-functional Collaboration: Collaborate with other departments, such as marketing, operations, and IT, to ensure alignment and integration of ecommerce initiatives with overall business strategies.


Budgeting and Financial Management: Develop and manage the ecommerce budget, ensuring efficient allocation of resources and achieving financial sales targets.


EXPERIENCE & TECHNICAL KNOWLEDGE

10+ years’ experience in ecommerce

Website development and optimization of ecommerce platforms such as Magento

Understanding of content management systems, web analytical tools, and digital marketing technologies

Familiarity with coding languages, web design principles, and user experience (UX) optimization

Management of online sales channels to include implementation of digital marketing campaigns and utilization of analytics to drive business growth

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