System Administrator

2 weeks ago

Tampa, United States Planet Technology Full time

Job Description Summary

As part of the Infrastructure Systems Team within the Information Services Division (ISD), maintain Windows/Linux systems reliability, availability, and data integrity and recovery. Ensure high availability resources and solutions maintained to minimize downtime and to facilitate 24/7 and 365 Sheriff’s Office operations.

Job Description

Duties & Responsibilities

Note: Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below

  • Administer Active Directory (AD).
  • Administer Identity and Access Management (IAM) solutions.
  • Maintain and support Microsoft 365 (M365).
  • Provide technical and operational support and administration of Microsoft Azure Cloud Services infrastructure and Microsoft Entra ID services.
  • Configure, manage, and support Amazon Web Services (AWS) and other cloud computing environments as decided by the Sheriff’s Office.
  • Administer and manage the Security, Information, and Event Management (SIEM) solution.
  • Administer the Mobile Device Management (MDM) solution.
  • Administer the virtual environment.
  • Administer enterprise email and email gateway solutions.
  • Administer anti-virus and anti-malware solutions.
  • Perform system installation, configuration, troubleshooting, performance analysis, tuning, upgrading, patch maintenance, license management, system backup administration, user account/environment administration, implementation and maintenance of system security stances, and hardware/software installation.
  • Produce/maintain accurate and detailed hardware and software inventories of both physical and virtual machines/environments.
  • Install critical patches and updates for systems and related components on a scheduled basis.
  • Proactively monitor systems utilizing an enterprise monitoring solution.
  • Perform routine security auditing and run compliance/vulnerability scans of systems as required.
  • Participate in projects across ISD areas and meet deadlines.
  • Provide the root cause analysis of major incidents/problems.
  • Write custom scripts and create Group Policy Objects (GPOs).
  • Evaluate vendor products and services.
  • Build and deploy software packages utilizing software distribution solution.
  • Learn the key performance aspects of the Systems Administrator: Infrastructure role and support Senior Systems Administrator: Infrastructure.
  • Communicate effectively at all levels of the Sheriff’s Office and with external customers and vendors.
  • Develop and document technical processes and procedures as needed.
  • Maintain system configuration documentation and facilitate changes in documentation and system monitoring as devices are added and retired from the environment.
  • Audit and document the relevant systems to ensure adherence to Sheriff’s Office/Criminal Justice Information Services (CJIS) standards.
  • Work a ticket queue to ensure reported issues and requests are being resolved in a timely fashion.
  • Participate in a rotating on-call schedule.
  • Perform other related duties as required.

Knowledge, Skills & Abilities

  • Working knowledge of virtualization technologies and hypervisors.
  • Working knowledge of enterprise monitoring solution to monitor system uptime and resource utilization.
  • Working knowledge of basic network configuration and troubleshooting.
  • Working knowledge of Linux operating systems, specifically Red Hat, and Windows Server 2019+.
  • Knowledge of backup and disaster recovery technologies.
  • Working knowledge of Azure AD/Microsoft Entra ID.
  • Knowledge of virtualization technologies and hypervisors.
  • Knowledge of AD environments including designating organization units (OUs), auditing, backup and recovery, and delegating authority in an AD environment.
  • Knowledge of current storage management technologies like Enterprise Storage Area Networks (SANs), Network File System (NFS), and fibre channel technologies.
  • Systems integration, security compliance, systems maintenance, break/fix, and performance troubleshooting skills.
  • Ability to manage a Macintosh Operating System (Mac OS X) in a Windows environment.
  • Ability to learn and understand new technology quickly and independently.
  • Ability to work independently and under minimal direction.
  • Ability to take ownership of an aspect or task on a project with little to no assistance.
  • Ability to write custom scripts.
  • Ability to work as part of a team.
  • Ability to think creatively and abstractly.

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