Shift Manager

4 weeks ago


Chicago, United States Earls Kitchen + Bar Full time

Earls Kitchen + Bar Lincoln Park is an upscale casual restaurant and lounge dedicated to delivering exceptional guest experiences. We pride ourselves on creativity, quality, and innovation in every aspect of our service. As an Hourly Front of House Manager, you'll have the unique opportunity to guide and inspire our team, ensuring that each guest receives an unforgettable experience. We're looking for someone with a passion for leadership, a knack for creating a welcoming environment, and a commitment to excellence in service. A strong desire to grow and lead, with an open mind to relocation is essential.


Benefits:

  • Comprehensive training and mentorship from experienced leaders, providing a solid foundation for long-term career growth.
  • Competitive compensation package, including opportunities for performance-based incentives.
  • Employee discounts on food and beverages, as well as opportunities to attend exclusive events and culinary experiences.
  • Opportunities for advancement within the company, with the goal of leading your own front-of-house team and making a significant impact on our guest service program.
  • Earls Benefits plan with Cigna (eligible after one year of service): medical, dental, and vision coverage, along with a Medical Expense Reimbursement Plan and Life Insurance.


Position Overview:

We are seeking a passionate and ambitious individual to join our team as an Hourly Front of House Manager. This role is designed for those eager to develop their leadership skills and advance their career in hospitality. You will oversee daily operations, ensure exceptional service standards, and work closely with your team to enhance the overall guest experience. Your role will be pivotal in creating a positive and energetic atmosphere that aligns with Earls' commitment to excellence.


Responsibilities:

  • Lead by example in delivering exceptional guest service, setting high standards for your team.
  • Train, mentor, and support front-of-house staff, helping them develop their skills and achieve their full potential.
  • Oversee daily operations, including managing reservations, seating arrangements, and handling guest inquiries or concerns.
  • Ensure adherence to service standards, health, and safety regulations at all times.
  • Take ownership of guest experience, actively seeking feedback and making improvements as needed.
  • Embrace challenges and opportunities for growth, continuously enhancing your skills and knowledge in hospitality management.


Qualifications:

  • A passion for delivering outstanding guest experiences and a strong desire to pursue a career in hospitality.
  • Previous experience in a front-of-house leadership role is preferred but not required.
  • Excellent leadership and communication skills, with the ability to inspire and motivate your team.
  • Strong organizational skills, attention to detail, and a proactive approach to problem-solving.
  • Flexibility to work evenings, weekends, and holidays as needed.


Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.


All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.



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